Job Advert Details
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Your career opportunity
Global Trade Solutions Department (GTS) is where HSBC began in 1865, when we financed commerce between Europe, North America and Asia.
Today, HSBC is the leading international trade bank and GTS sits as part of Commercial Banking. We support customers’ right through the trade cycle, from raw materials – to manufacturing and shipment - to discounting and collecting invoices. We do this by working with Commercial Banking and Global Banking relationship managers, providing solutions appropriate for the customers' need.
The jobholder will work in Global Trade Solutions Services centre, being a part of Wholesale Operations department and cooperate with other areas of the Bank to ensure successful execution of their goals.
What you’ll do
• Work in GTS centre supporting HSBC Factoring clients and transactions
• By ensuring that all Factoring (Receivables Finance) and Invoice Discounting transactions are processing in a controlled, effective manner and that all controls are always strictly enforced.
• Providing phone and email communication with the clients and buyers
• Monitoring of unpaid factoring invoices by the buyers
• Carrying out activities aimed at reduction of the unpaid invoices
• Allocation of the incoming payments with factoring invoices
• Monitoring, utilizing of factoring credit lines by confirming with customers balances of the factoring invoices, reconciliation of those balances, maintaining additional controls regarding part of the invoices, maintenance of the invoices in the factoring system
• Creating and managing itself high level relationship with Invoice Finance and Business Development Managers
• Complete assigned tasks in the established timeframe as per process targets
• Ensure that the productivity and quality levels are achieved as per the Service Level Agreements
What you need to succeed in this role
• At least 1 year of experience in servicing of the Factoring/Banking products/ Receivables Finance/ OTC
• French language desired
• Experience in Customer Service
• Certified Documentary Credit Specialist or Certified Specialist Demand Guaranties qualification will an added advantage
• Knowledge of banking products
• Very Good English skills
• Self-motivated work attitude which will allow working independently on job position
• Very good communicative skills
• Strong analytical skills, attention to details
What we offer
• Competitive salary
• Annual performance-based bonus
• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One-time reimbursement of home office set-up (up to 800 PLN).
• Corporate parties & events
• CSR initiatives
• Nursery discounts
• Financial support with trainings and education
• Social fund
• Flexible working hours
• Free parking
If your CV meets our criteria, you should expect the following steps in the recruitment process:
• Online behavioural test (for external candidates only)
• Telephone screen (for external candidates only)
• Job Interview with the hiring manager
We are looking to hire as soon as possible so don’t wait and apply now!
You'll achieve more when you join HSBC.
Nom du recruteur
Dorota Such
E-mail du recruteur
dorota.such@hsbc.com