Job Advert Details
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Your career opportunity
Global Trade Solutions Department (GTS) is where HSBC began in 1865, when we financed commerce between Europe, North America and Asia.
Today, HSBC is the leading international trade bank and GTS sits as part of Commercial Banking. We support customers’ right through the trade cycle, from raw materials – to manufacturing and shipment - to discounting and collecting invoices. We do this by working with Commercial Banking and Global Banking relationship managers, providing solutions appropriate for the customers' need.
The jobholder will work in Global Trade Solutions Services centre, being a part of Wholesale Operations department and cooperate with other areas of the Bank to ensure successful execution of their goals.
What you’ll do
- Work in GTS centre supporting HSBC Factoring clients and transactions
- By ensuring that all Factoring (Receivables Finance) and Invoice Discounting transactions are processing in a controlled, effective manner and that all controls are always strictly enforced.
- Providing phone and email communication with the clients and buyers
- Monitoring of unpaid factoring invoices by the buyers, carrying out activities aimed at reduction of the unpaid invoices
- Allocation of the incoming payments with factoring invoices
- Monitoring, utilizing of factoring credit lines by confirming with customers balances of the factoring invoices, reconciliation of those balances, maintaining additional controls regarding part of the invoices, maintenance of the invoices in the factoring system
- Creating and managing itself high level relationship with Invoice Finance and Business Development Managers
- Complete assigned tasks in the established timeframe as per process targets, ensure that the productivity and quality levels are achieved as per the Service Level Agreements
What you need to have to succeed in this role
- At least 3 years of experience in servicing of the Factoring/ Receivables Finance/ OTC
- Experience in Customer Service
- Certified Documentary Credit Specialist or Certified Specialist Demand Guaranties qualification will an added advantage
- Knowledge of banking products
- Very Good English skills, French desired
- Self-motivated work attitude which will allow working independently on job position
- Very good communicative skills
- Strong analytical skills, attention to details
What we offer
The pay range for this role is 9684 PLN – 11235 PLN (monthly, gross).
Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.
We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.
- Additional bonuses for recognition awards
- Multisport card
- Private medical care
- Life insurance
- One-time reimbursement of home office set-up (up to 800 PLN).
- Cafeteria platform
- Employee assistance program
- Additional contributions to PPK scheme
- Corporate parties & events
- CSR initiatives
- Nursery and kindergarten discounts
- Financial support with trainings and education
- Social fund
- Flexible working hours
- Free parking
If your CV meets our criteria, you should expect the following steps in the recruitment process:
- Online behavioural test
- Telephone screen
- Interview with the hiring manager
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.
If you have a need that requires accommodations or changes during the recruitment process, please let us know.
We are looking to hire as soon as possible so don’t wait and apply now!
You'll achieve more when you join HSBC.
We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.
In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com
Nom du recruteur
Monika Pietranek
E-mail du recruteur
monika.pietranek@hsbc.com