Job Advert Details
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential.
Your career opportunity
Join our Payments & Securities Screening team in Kraków and help protect HSBC and our customers by ensuring cross-border payments and securities-related transactions comply with sanctions and embargo requirements. You’ll work in a fast-paced environment, making well-judged decisions under tight SLAs, while building a strong audit trail and partnering closely with colleagues and stakeholders to resolve alerts efficiently and accurately.
What you’ll do
- Screen cross-border payments, securities-related transactions, manual payments and customer/name records using the designated screening tool.
- Review and investigate system-generated alerts in line with global sanctions policy.
- Determine whether alerts are false positives or potential/true matches and take appropriate action.
- Use internal and external sources (e.g., customer databases such as World-Check One and reliable internet sources) to support investigations.
- Document investigation outcomes clearly to maintain a robust audit trail and support QA reviews.
- Escalate cases to the next level where required, ensuring timely and accurate hand-offs.
- Deliver work within defined deadlines/SLAs, meeting productivity and quality targets with minimal rework.
- Maintain strong teamwork and communication with internal partners (including offshore teams) to resolve open issues.
What you need to have to succeed in this role
- Understanding of payment systems and transaction processing, with knowledge of sanctions screening principles.
- Strong analytical skills and attention to detail, with sound judgement for quick decision-making.
- Ability to work under time pressure and consistently meet tight deadlines/SLAs.
- Strong work organisation skills and ability to learn quickly.
- Clear written and verbal communication skills and a customer/service-oriented mindset.
- Strong MS Office skills, particularly Excel.
- Proven ability to work effectively as part of a team and support colleagues when needed.
- Fluent English (German is an advantage); banking/finance/accounting experience is an asset.
What we offer
The pay range for this role is 5142 PLN – 7000 PLN (monthly, gross).
Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.
We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.
- Additional bonuses for recognition awards
- Multisport card
- Private medical care
- Life insurance
- One-time reimbursement of home office set-up (up to 800 PLN).
- Cafeteria platform
- Employee assistance program
- Additional contributions to PPK scheme
- Corporate parties & events
- CSR initiatives
- Nursery discounts
- Financial support with trainings and education
- Social fund
- Flexible working hours
- Free parking
If your CV meets our criteria, you should expect the following steps in the recruitment process:
- Online behavioural test (for external candidates only)
- Telephone screen (for external candidates only)
- Job interview with the hiring manager
We are looking to hire as soon as possible so don’t wait and apply now!
You'll achieve more when you join HSBC.
We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.
In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com
Nom du recruteur
Monika Pietranek
E-mail du recruteur
monika.pietranek@hsbc.com