Job Advert Details
Some careers shine brighter than others
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Your career opportunity
Join CIB Banking Transformation & Performance to shape and deliver our Real-Time Cross-Border 24x7 Payments agenda and be part of re-building our payments assets for the future. You’ll sit at the centre of Global Product, Operations and Technology - turning strategy into reality for our customers and staff, through high-quality propositions and measurable client outcomes.
As Senior Manager – Product Owner, you will lead the design, delivery, and continuous improvement of payment products, focusing on scalable Real-Time 24x7 payment products and platform modernisation that creates “happy payment paths” processed in seconds globally, while having a healthy understanding of “unhappy paths” and how they are best handled to reduce operational friction.
This role is central to bridging strategy and execution, ensuring that governance, product backlogs, user stories, testing, controls, and delivery processes are aligned with business outcomes, client expectations, cost reduction, and regulatory requirements. You’ll help embed a culture of delivery excellence, client representation, and proactive partnership across Transformation, CBCC, partner systems, and affiliates.
What you’ll do
• Deliver the payments product strategy to support growth, reduce costs, meet regulatory requirements, and enhance customer experience.• Own parts of the 24x7 RT Payments roadmap working with partner systems and affiliates, aligning priorities across global stakeholders.• Define requirements for and lead platform modernisation towards event-based processing to Globally enable faster, scalable, and resilient payment processing.• Own and maintain the product backlog: prioritisation, refinement, user stories and acceptance criteria aligned to business outcomes.• Represent the client in delivery, ensuring requirements and solutions that meet client expectations and operational needs, improving CX/UX to lower customer hurdles.• Drive delivery excellence across testing, release readiness, defect management and post-release quality.• Work closely with delivery, design, operations, risk, compliance, and customer teams to ensure successful launches and continuous improvements.• Identify and implement process improvements (e.g., tightening controls in reconciliation and settlement) to reduce operational friction and strengthen outcomes.
What you need to have to succeed in this role
• 12+ years’ experience in Product Engineering / Delivery / Payments Operations / Transformation (payments/banking/fintech preferred).• Strong Agile delivery capability: requirements definition, backlog management, user story refinement, and end-to-end delivery ownership.• Experience in transaction banking products—ideally cross-border payments, payment platforms, or similar.• Strong stakeholder management across Product, Stewards, Technology and Operations; able to influence without formal authority across distributed teams.• Strong analytical and structured problem-solving skills; able to translate complex needs into simple, scalable solutions.• Comfortable discussing technical and functional details, integrations, and scalable architectures with engineers to build robust solutions.• Experience in embedding effective controls and ensuring product design supports payments regulatory requirements.• Strong communication skills and fluency in English; university degree (or equivalent) with strong Excel and PowerPoint skills.
What we offer
The pay range for this role is 20133 PLN - 28000 PLN (monthly, gross).
Additional car allowance in the amount of 4,620 PLN (monthly, gross).
Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.
We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.
- Additional bonuses for recognition awards
- Multisport card
- Private medical care
- Life insurance
- One-time reimbursement of home office set-up (up to 800 PLN).
- Cafeteria platform
- Employee assistance program
- Additional contributions to PPK scheme
- Corporate parties & events
- CSR initiatives
- Nursery discounts
- Financial support with trainings and education
- Social fund
- Flexible working hours
- Free parking
If your CV meets our criteria, you should expect the following steps in the recruitment process:
• Online behavioral test (for external candidates only)• Telephone screen (for external candidates only)• Interview with the hiring manager
We are looking to hire as soon as possible so don’t wait and apply now!
You'll achieve more when you join HSBC.
We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.
In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com
Nom du recruteur
Ilenia Guglielmucci
E-mail du recruteur
ilenia.guglielmucci@hsbc.com