Job Advert Details
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Your career opportunity
This role is part of the Wealth & Premier Solutions (WPS) Global Product Services team, within the broader PB & WPS Change Execution and WPS Business Management team, who partner with the WPS OpCo to drive the design and execution of horizontally connected end to end global product target operating models and frameworks, and lead the industrialisation of global WPS third party and market data management, to realise efficiencies, reduce risk, enhance governance and deliver improved client outcomes. The role covers the full scope of WPS products, platforms and propositions and provides the role holder opportunities to work with all WPS markets, other HSBC lines of business, and external third parties.
What you’ll do
- Lead the end-to-end design, enhancement and governance of the WPS Global Product Operating Framework, unifying across Wealth, Private Bank and Retail products and defining WPS’s approach to product development, management and governance.Drive product lifecycle management optimization with digital solutions and cross-functional alignment to deliver operational efficiency gains, audit actions and regulatory expectations. Assess new global product applications to advise on operational readiness as part of the WPS product governance new product approval process
- Serve as a key strategic partner to global product heads, 2LOD, and technology teams in building scalable, agile, and resilient product governance infrastructure. Drive global product simplification initiatives across WPS, and in collaboration with other HSBC lines of business
- Design, operationalise and embed new WPS product target operating models that require cross HSBC line of business collaboration, implementation across multiple markets, implementation across multiple products, and / or interlocks with third party vendors to deliver joined up solutions, improve client experience and reduce risk
- Review and optimise the WPS operating processes that span multiple markets, products and significant platforms for key metrics such as efficiency, digitisation maturity, risk etc. in order to ensure the business area is working effectively globally, and to support targeted investment opportunities. Manage the third party identification, onboarding, contracting and oversight processes for global third party engagements, and ensure alignment to the third party risk management framework
- Manage and execute business change initiatives (not CTB funded), for the benefit of the central WPS teams across products. Work with Change Execution to support the delivery of the WPS strategic change and digitisation agenda as a business SME
- Operationalise key WPS business outcomes through the use of the Agile Value Stream methodology and increase WPS accountability on commercial outcomes
- Own the understanding and define the resolution of ad hoc issues as they arise that impact multiple markets and / or multiple products, relating to operating model, data, regulatory or contract/licence breaches, or other issue types as requested
- Support the continued combination of the Wealth, Private Bank and Retail products business by seeking opportunities across every aspect of the role
- Detailed understanding of Private Banking, Wealth Investment and Retail Banking products, and the platforms, capabilities and business processes that support their end to end lifecycle management
- Detailed understanding of the product governance process
- Experience in writing procedures, operating instructions and / or frameworks
- Proven track record of delivery across multiple markets, with an understanding of Agile methodology and the change management lifecycle
- Experience in operating effectively in ambiguous and matrixed structures across countries and time zones, with strong ability to influence senior stakeholders
- Strong understanding of regulatory frameworks, operational risk, and front-to-back processes
- Experience of onboarding and managing external third parties
- Excellent organisational, analytical, and communication skills with a focus on delivering to high standards and quality as well as the ability to work autonomously
What we offer
The pay range for this role is 18259 PLN - 23000 PLN (monthly, gross).
Additional car allowance in the amount of 4620 PLN (monthly, gross).
Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.
We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.
- Additional bonuses for recognition awards
- Multisport card
- Private medical care
- Life insurance
- One-time reimbursement of home office set-up (up to 800 PLN).
- Cafeteria platform
- Employee assistance program
- Additional contributions to PPK scheme
- Corporate parties & events
- CSR initiatives
- Nursery discounts
- Financial support with trainings and education
- Social fund
- Flexible working hours
- Free parking
If your CV meets our criteria, you should expect the following steps in the recruitment process:
- Online behavioural test
- Telephone screen
- Interview with the hiring manager
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.
If you have a need that requires accommodations or changes during the recruitment process, please let us know.
We are looking to hire as soon as possible so don’t wait and apply now!
You'll achieve more when you join HSBC.
We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.
In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com
Nom du recruteur
Monika Pietranek
E-mail du recruteur
monika.pietranek@hsbc.com