HSBC Group

Why join us?

Responsible for Processing, Data Accuracy, Quality, Supporting Operations, Training.

What you’ll do:

• Ensure to support the ops team in daily processing and quality control.

• Supports in procedure review.

• Supports in Management Information (MI) generation.

• Demonstrate effective core behaviors and values including teamwork, focus, drive & determination.

• Ability to communicate effectively with peers and line manager.

• Ability to multitask with a good eye for detail.

• Process improvements and audit controls.

What you will need to succeed in the role:

• The nature of the role requires efficiency and accuracy in processing the task within stipulated time. 

• Able to work in high pressure productivity-based environment where deadlines are critical. 

• Has an eye for details to ensure items are processed accurately and meet the QC requirement. 

• Consistent in meeting OOE targets and all Key Performance Indicators (KPIs). 

• Able to escalate issues and concerns timely to line manager and follow up on the action required. Speak up when sees an opportunity and continue to be at your best.

What additional skills will be good to have?

• A post-graduate diploma or degree in any discipline.

• Fresh graduates are encouraged to apply.

• Exposure to various processing skills.

• Experience in analyzing and interpreting large volumes of data/MI.

Link to Candidate User Guide: https://hsbchrdirect.service-now.com/hrsp?id=kb_article&sys_id=cbff81231bbd2c10fd5ac9df1d4bcbac

You’ll achieve more at HSBC 

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued by HSBC Electronic Data Processing (Malaysia) Sdn Bhd***

* The information contained in this job description is a true and accurate reflection of the job as specified.