HSBC Group

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As one of the top 3 global wholesale banking organisations, Corporate & Institutional Banking & HBEU delivers internationally focused solutions for corporate and institutional clients, leveraging our scale, talented people, unmatched international network & market leading capabilities across trade, payments, markets & corporate finance.

CIB & HBEU includes Global Payments Solutions (GPS), Global Trade Solutions (GTS), Markets & Securities Services (MSS), Investment Banking, Global Coverage and key geographies in Europe and the Americas.

The CIB & HBEU GCIO function comprises a global team of circa 17,000 staff worldwide and an annual operating budget of approximately $2bn.  The CIO for CIB & HBEU reports into the Group CIO who is responsible for circa 60,000 staff and an annual operating budget of approximately $7 billion.  

The Group Chief Information Office (GCIO) Chief Operating Office (COO) team has aligned teams for each of the Global Business’ and Global Functions. This role is part of the CIB & HBEU aligned Operations Director team and will be responsible for leading all Financial Management for CIB & HBEU, in close collaboration with the COO central team.

Job Requirements:

• Technology Cost Management:
  • Financial Resource Plan (FRP) and target setting: Engage with central team to support consistent approach and common timeline, provide detail and rationale for items to be included in central overheads, agree CIB & HBEU overheads, risks and opportunities and ensure financial plans in forecast and budget are aligned to target
  • Target management: Submit change requests for target management adhering to change control process, maintain targets within CIB & HBEU at a granular level
  • Monthly cost and charges reporting and forecasting: Run internal forums to drive actions to close gap against target, perform scenario analysis to understand path to green, perform cost analysis, investigate in month variance and identify impact on full year forecast. Ensure financial plan forecast is updated and budget is aligned to target at programme and CIB & HBEU level.
  • Participating in Business led cost management governance and regional equivalents, supporting analytics and insight for Tech performance vs Target/Forecast
  • Reporting / financial insights: Support reporting across all dimensions of financial management - directs, charges, portfolio, programmes, platforms and applications, vendors, Clarity consumption, Pioneer to GPDM reconciliations.
  • Embed and maintain operational processes aligned to the common best practice
  • Work closely with CIOs and business COOs/ CFOs to drive cost management decisions to optimise cost base
  • Manage accruals and prepayments and submit journals
  • Manage vendor costs consolidating different systems
  • Complete monthly balance sheet attestation of fixed assets, accruals, prepayments together with other attestations as required
  • Run the process to facilitate the submission of Software Capitalisation Templates and Tangible Asset Capitalisation Templates across CIB & HBEU
  • Review intangible assets and identify any potential impairments required, engaging directly with regional stakeholders
  • Manage CIB & HBEU inputs required for vendor billing e.g., timesheets, invoice receipting and dispute resolution with vendors
• Billing & Cost Recovery:
  • Review FTE (recharge) rate analysis and sign off charge rates. Analyse the impact of any changes to initial assumptions and continuous review of GBGF Direct Cost Rates to ensure any update to the charge rates is captured in quarterly review
  • Review and validate monthly billing for CIB & HBEU and prepare the commentary
  • Provide supporting documents when required regarding third party spend and allocation logic for audit purposes
  • Validate charge allocations (CAMS) to ensure non chargeable entities are excluded from allocations in line with group policy

• Transaction Finance:
  • Review CIB & HBEU Tech governed portfolio financial reporting e.g., review targets, supply commentary and analysis for portfolio level reporting
  • Supply detailed benefit calculations for benefits validations as required
  • Manage the CIB & HBEU severance provisions when required
• Strategy & Planning:
  • Define multi-year FRP profile (FTE and cost) for CIB & HBEU partnering with Technology CFO and HR e.g., planned cost increase (e.g. cloud, third party, depreciation and amortisation) and modelled efficiencies to deliver a FRP in line with Tech's affordability
  • Provide ongoing financial planning and analysis to support CIB & HBEU leadership
  • Define CIB & HBEU owned elements of central programmes and establish CIB & HBEU process to consolidate in-flight activities
  • Provide input on CIB & HBEU impact of $600m Tech governed portfolio; plan, actuals, forecast and reporting for CIB & HBEU led workstreams
  • Provide CIB & HBEU input on business case development
  • Provide CIB & HBEU benefit target submissions based on top-down target and manage benefit target distribution within CIB & HBEU. Also, identify additional cost levers to support achieving benefit targets
  • Manage CIB & HBEU Run the Bank target setting across the CIB & HBEU service lines; partnering with CIB & HBEU ExCo to secure commitment

• Proven track record of executive leadership in technology management roles within the financial services industry, preferably within multinational banks

• Strong understanding of Technology operational management requirements for banks and knowledge of the external environment - regulatory, political, competitor and market
• Ability to translate technology strategy and align and manage accountabilities accordingly
• Experience of managing within a complex matrix environment
• Deep financial and commercial awareness
• Demonstrable experience in managing significant financial and resource plans, organizational transformation, and project portfolio management, with a track record of driving results in complex, matrixed organisations
• Ability to manage and mitigate operational risk effectively
• Develops and maintains long term relationships with highly critical stakeholders internally and externally
• Maintains expert knowledge of stakeholder requirements, competitor activities and market trends to influence future direction
• Strong analytical and problem-solving skills, with the ability to synthesize complex information and make data-driven decisions to drive business outcomes
• Understanding of the HSBC Group and its strategy, structures and processes
• Knowledge of the external environment - regulatory, political, competitor and market

This role is based in London.