HSBC Group

Business: International Wealth and Premier Banking (IWPB)

Open positions: 01

Role Title: IWPB Risk and Control Manager GSC’s

Global Career Band: 06

Location (Country / City): India – Bangalore

Recruiter Name: Kanupriya Mishra

Why join us?

• The Global IWPB Business Risk and Resilience (BRR – Earlier known as NFR) Centre of Excellence (COE) Utility plays an important role in enabling IWPB to operate within its risk appetite, grow safely by ensuring efficient and effective risk and control management. In IWPB one of our key strategic aims is to enable our customers to ‘bank in their pocket’ moving at speed and scale across all markets to provide more products and services ‘digital’. As with all innovation, there are potential risks to mitigate, and we must ensure that new products and services are safe, efficient, genuinely transformative and do not lead to increased risk.
• IWPB BRR achieves this by providing operational risk and control expertise, conducting high quality thematic reviews of the bank's Risk and Control environment, conducting control design effectiveness, reviews on our most key/significant controls, maintaining robust risk governance focused on material risk and issues, and evolving a culture of continuous and consistent risk management. This will be achieved by:
• Enforcing robust standards for our risk and control assessments and providing feedback to BRR role holders when deficiencies are identified so that remediation activity is undertaken.
• Supporting Control Owners by conducting high quality and efficient reviews of our control design and performance.
• Leading ‘deep dives’ and read across activities so sustainable mitigants and control improvements can be identified.
• Drive a positive risk culture, raising awareness and understanding of risks, controls, and risk management.
• Continuously improving the control and monitoring of risk.

The Opportunity:

• The IWPB BRR COE team acts as an independent First Line of Defense (1LoD) function within the IWPB Global BRR Utility which supports our market Risk & Control Owners. The IWPB Risk & Control  Manager role undertakes, quality assessment reviews of risk and assessments,  risk-based  quality check (QC) of key/significant controls and processes within WPB, to provide comfort that the business is operating in line with relevant laws, regulations, principles, and HSBC Group standards and policies and to ensure that IWPB maintains adequate and effective controls and identifies where remediation or enhancements are required. They also perform deep-dive and read across activities on reviews of events, issues, opportunities and/or strategic change.
• The remit may range from a small or large geographic area/country to our IWPB sub businesses or IWPB Global.

What you’ll do:

Role holder responsibilities include, but are not limited to:

Thematic Review Activity:

• Performing initial reviews of Data analytic outputs to identify IWPB Risks & Control Assessments that require remediation/ enhancements due to a failure of the set quality standards.
• Carrying out thorough preparation, driving and participating in execution of a wide range of control design QC activities covering IWPB markets.
• Timely delivery of risk and control QC reviews and being transparent and accurate in the completion of deliverables.
• Applying judgment in relation to the identification and publication of QC review findings through identifying the key risks and issues.
• Embedding quality into the QC review deliverables and ensuring compliance with the IWPB BRR Risk & Control review Methodology.
• Providing expertise and guidance on risk and control QC process across IWPB BRR and applying critical judgment and decision making in relation to the identification and publication of QC review findings through identifying the key risks and issues.
• Maintaining working relationships with key stakeholders including keeping abreast of key business, regulatory and industry developments and any changes to procedures and practices.
• Preparation of review reports and dashboards to inform key stakeholders and role holders of the outcome of QC review work.
• Track and follow-up actions identified because of QC review work and escalating when necessary.

Read Across Activity:

• Work with Global IWPB BRR stakeholders and SMEs for assigned deliverable pertaining to the Read Across Activity. The read across activity includes supporting triaging and decisioning activity, post read across evidencing activity, specific theme based read across and developing required content for read across forum.
• Identify from thematic analysis of IWPB events, issues areas that should be progressed to full read across reviews and then initiate the necessary activities.
• Ensure the root cause is adequately documented to allow for a full review of the facts of the event and incident and capture all control failures.
• Set up periodic meetings with SME’s (depending on no. of outstanding issues/events) and conduct Read across applicability assessment of events/ issue.
• Maintain proper MI to track department work. The ageing events or issues pending for more than 3 months for Read Across applicability decisions should be escalated to Senior Manager BRR for read across.
• Prepare a Deck for Global IWPB Read Across Forum which includes status of In-Progress Read across, Outcomes of completed Read across and all pending events/issues pending applicability assessment.
• Understand, follow, and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and any supporting policies and procedures.

What you will need to succeed in the role:

• Graduate in any discipline with strong academic background.
• Demonstrable knowledge in NFR, Risk and control assessments, risk management of financial crime and regulatory compliance risks, internal control, or internal audit preferably within a financial / banking services operations environment.
• Minimum 3 - 5 years of relevant experience in performing risk and control reviews or Audit/Assurance reviews (or equivalent) in Financial Service industry/ Process assessment experience.
• Strong understanding of Risk Management Framework and practical experience of managing risk and controls.
• Must have ability use the latest Data Visualisation techniques for reports/ dashboards/ packs etc.
• Strong business writing, verbal communication and presentation skills. Must have ability to author and edit documents and be able to challenge and shape submissions.
• Proven experience of positive relationship management, influencing and challenging interactions and collaboration with Senior Managers and stakeholders across the business/markets.
• High level of personal drive and motivation to ensure delivery of a broad range of outputs simultaneously across HSBC.
• Strong team player.

What additional skills will be good to have?

• Experienced Helios and Qliksense MI Dashboards User.

Link to Candidate User Guide:

https://hsbchrdirect.service-now.com/nav_to.do?uri=%2Fhrsp%3Fid%3Dkb_article_preview%26sys_id%3D0c6b11641b6a9810cec0553a2d4bcb2a

(Or)

Go to the below link and type “IND GSC: IJP Applicant User Guide” in search bar.

https://hsbchrdirect.service-now.com/hrsp?id=hrdirect_employee_dashboard

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, colour, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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