HSBC Group

Department- CTO

We are looking for Senior Systems Administrator 

In this role, you will:

Primary responsibility of this role is to provide 24x7 production support to Linux/VCS.

• The job holder is responsible for technical delivery of 24x7 production support to Linux/VCS and work as a Subject Matter Expert for the production support team.

• Perform Root Cause Analysis and provide permanent fixes.

• Investigate and provide solutions to database performance related issues.

• Lead Unix team in crisis calls, participate in MIR and PIR calls, also mentor team members.

• Experience and expertise in maintaining complex High Availability & Replication setups.

• Provide consultancy for complex setups and Disaster Recovery

• Identify automation and Self-Healing opportunities and develop automation to reduce manual efforts and standardize processes

To be successful in this role, you should meet the following requirements:

• Support and maintenance: Proactively support, maintain, and engineer critical Linux infrastructure for global payment solutions.

• Incident resolution: Resolve incidents across 1st, 2nd, and 3rd levels, including leading crisis calls, performing root cause analysis, and implementing remedial actions.

• Technical communication: Communicate complex technical solutions and problems effectively to both technical and non-technical stakeholders.

• System management: Manage and implement software upgrades, patches, and hotfixes, while ensuring system performance through proactive monitoring and capacity planning.

• Automation and scripting: Create and modify scripts using Shell, Python, or Ansible to automate infrastructure tasks.

• Continuous improvement: Collaborate with other teams to improve system stability, security, efficiency, and scalability by developing new automations and self-service solutions.

• Required expertise: Demonstrate in-depth knowledge of Linux, including RedHat, Veritas cluster, and Veritas Volume Manager, with 5+ years of relevant experience.

• Flexibility and skills: Work UK business hours, with a requirement for on-call support. Experience with VMWare, SAN management, DevOps, Docker, and Kubernetes is an advantage. 

Candidate User Guide - https://hsbchrdirect.service-now.com/hrsp?id=kb_article&sys_id=6bd437061be61c10e9b1553a2d4bcb07

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Issued by – HSBC Software Development India