Job description
Business: COMMERCIAL INSIGHT AND ADVISORY, BUSINESS FINANCE OPERATIONS
Open positions:1
Role Title: Manager, Business Finance Operations GSC’s
Global Career Band: 6
Location (Country / City ): India/Chennai
Recruiter Name : Charu Jain
Why join us?
- Our transformation is about harnessing the very best of technology and innovation, combined with the very best of our people, to create a world class Finance team. We want to drive much better customer, control and efficiency outcomes, and retain and attract the very best Finance talent.
- Business Finance Operations team supports Global Businesses in taking informed decisions by providing timely useful and insightful MI on business performance. The team is responsible for reporting of actuals, analysis of numbers, supporting Forecast and AOP of business and delivering meaningful MI to business. CMB team provides support to Global and regional CFO teams, regions and countries and engage with various stakeholders across Finance.
The Opportunity:
- Business Finance Operations Centers (BFOC) provides a variety of financial support services to business partners over the HSBC Group. Commercial Banking - (CMB) team is responsible for collation, review and analysis of source data provision of reporting, insights and analysis for CMB Business group.
- Responsibility includes partnering with the Regional Head of GTRF Europe Business Finance, supporting managing of the risks and opportunities and financial performance integrity of the Region. Developing rigorous analysis & review of MI collected, to ensure high quality management reporting and business analysis of the published monthly/daily/weekly MI packs to HSBC Group Senior Management. Handling MI related queries and Interim analysis reports for management review periodically. To liaise with business partners/counterparts on new report requirements and developing reports within the timelines agreed.
What you’ll do:
Data Management & Actuals Reporting
- Ownership of key reporting activities of MI reporting including month-end, planning, budgeting, ST and forecasting
- Preparation of the GTS reports which goes to EXCO and Global GTS finance teams
- Work with various teams (product/business management) to obtain underlying drivers to write financial performance
- Support NRFB and Global leads in GTS BFO team to help drive process efficiencies
- Preparation of the GTS reporting contents and other bespoke reporting including client insights
- Review and challenge assumptions, provide suggestions to enhance reporting improvements
- Work closely with business partners to support on value additions and critical ad-hocs
- Interaction with Senior Regional leadership in GTS Business Finance, including Regional CFO’s and Regional Business Mgmt / Product Mgmt teams
- Support in new transformation projects right from initiation to completion and work with multiple project teams
- Ensure integrity of finance data for GTS NRFB
- Create and participate actively in an environment within the team which fosters free sharing of knowledge & ideas
- Adherence to Group policies, audit, controls, and compliance requirements including but not limited to Declaration of secrecy, data protection act, health, safety and security, clear desk policy, etc.
Planning and Forecast Support
- Collaborate with Global & Country Forecasting and Planning teams to contribute regional GTS Quarterly forecast numbers are submitted on time with robustness. Participate in monthly forecast R&O dissuasions.
- Support Target changes, Budgeting and FRP at functional and regional level. Requires good understanding of: 1) Finance Structure 2) Analytical Skills 3) Commentary Writing, 4) Relationship and 5) Senior stakeholder management
Process Improvements
- Continuous review of process with the objective of improving the resource utilization, time taken and quality of deliverables
- Develop and implement automation in reporting output through usage of tools such as Python / ETR as well as develop Tableau/ Qlik dashboards from scratch and cohesively work with in-country teams to produce efficient MIs for the business which supports executive decision making.
Leadership & Teamwork
- Be collaborative, take responsibility for resolving / communicating, drive to improve, and demonstrate high capacity to learn and take initiative
- Focus on personal and professional development – upgrade professional knowledge, skills, experience and accreditation, allowing quick and efficient movement between activities with different scopes
- Continuously strive to increase competency and subject matter expertise on related topics
- Bring drive and energy to own role, as well as an enthusiasm to collaborate productively with others
- Participate in team engagement and motivation initiatives (e.g. learning and development opportunities, team networking events etc.)
- Build professional relationships within the organization, speak confidently and fluently using appropriate pace and level; write clearly and concisely to convey information accurately and effectively
Customers / Stakeholders
- Work with senior stakeholders across Finance and Change teams to ensure workstream scope and timelines are fully understood and syndicated
- Develop effective relationships with key stakeholders across Business Finance, Change Delivery & Business teams, clearly identifying required inputs and timeline
- Liaise with development & enhancements team, and Administration, Maintenance and projects team
- Ensure MI is provided to and easily understood by business partners MI teams
- Liaise with MI teams in Customer Segments & Products
- Balance demands and requests from different stakeholders against limited available resources
- Successfully engage in, and prioritize, work on multiple initiatives simultaneously
- Adhere to high internal service excellence benchmarks to ensure high customer satisfaction
Operational Effectiveness, Governance & Control
- Adherence to Group policies, audit, controls, and compliance requirements including but not limited to Declaration of secrecy, data protection act, health, safety and security, D&I, clear desk policy
- To continually assess the operational risks inherent in the processes, taking account of changing operating procedures, staff movements, legal and regulatory requirements, management restructures, and the impact of new technology.
- Effectively drive and manage change, plan business contingency and achieve cross-training
- Ensure service delivery of the designated finance processes per the standards set out in agreed SLAs within the HSBC operating framework taking into account key operational risk (including people & processes)
- Ensure all processes are correctly and thoroughly documented (SOPs and Process Maps)
- Maintain monthly reporting timetable in Achieve for both routine and ad-hoc tasks.
Requirements
What you will need to succeed in the role:
- B.Com/ M.com/M.B A/ Qualified CA (Chartered Accountant)/ CWA / Semi Qualified CA or CWA / MBA with at least 6 years of post-qualification experience or commerce graduates with at least 8+ years of experience in accounting/financial reporting tools, including hands-on experience in financial reporting, review and analysis
- Understanding of CMB business, products and Collaboration initiatives with other Global business would be an added advantage.
- Commercial acumen – good knowledge of HSBC Business drivers, P&L and Balance Sheet
- Strong working knowledge of Financial Systems is key (e.g. TM1, HMI, HORIS, Omnia, and similar systems)
- Working knowledge of automation tools – Python, ETR, RRU, VBA desirable
- Working knowledge of Visualization tools – Qlik/ Tableau
- Good communication and ability to interact with multiple employee levels/business partners, etc.
- Possess good analytical and lateral thinking skills.
- Should have demonstrated the ability of driving results
- Experience in using advanced Excel and Data mining is essential
- Strong relationship management skills across a diverse organization, especially with senior management
- Flexibility to work in accordance with Business requirements – this may include working outside of normal hours
- Must have excellent attention to detail and work within tight deadlines ensuring a complete and accurate flow of information's between stakeholders.
- Must be experienced in working under pressure on multiple process requirements
- Existing or earlier working experience with North America regional Finance would be added advantage
What additional skills will be good to have?
- Understanding of UK source reporting systems is an advantage. Candidate with good approach on Automation/Visualization and executing Out of Box thinking is very much welcomed. An understanding on Cost Allocation/recharge methodology would be added advantage
- Candidate with good approach on Automation/Visualization with Out of Box thinking is very much welcomed
Link to Candidate User Guide:
(Or)
Go to the below link and type “IND GSC : IJP Applicant User Guide” in search bar. https://hsbchrdirect.service-now.com/hrsp?id=hrdirect_employee_dashboard
You’ll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
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***Issued By HSBC Electronic Data Processing (India) Private LTD***
Nom du recruteur
Charu Jain
E-mail du recruteur
charu1.jain@hsbc.co.in