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Business Descriptors
Our COO team delivers strategic execution for Corporate and Institutional Banking (CIB) across the globe. Through transformative data and digital solutions, customer servicing, and non-financial risk expertise, this team is where problems are solved, and careers are made.
CIB COO focuses on these key priorities:
• Protecting the bank, our customers and stakeholders by enhancing our operational resilience, strengthen our control environment, and improve risk management.
• Driving operational excellence and efficiency by optimising our processes and delivering the transition to net zero in our own operations.
• Enabling business growth exceptional service by enabling our businesses to focus on our competitive advantage and deliver transformation and digitisation across the bank.
- Deliver exceptional service to both internal and external customers while safeguarding the bank's interests.
- Review security documents and recommend changes to HUB limits based on documentation completion, ensuring compliance with pre-disbursal comments.
- Oversee security creation and perfection.
- Track CARM approval comments and conditions, following up with the business on due dates.
- Monitor credit limits effectively.
- Drive automation initiatives and conduct thorough testing.
- Ensure adherence to agreed SLAs, improve turnaround times, enhance straight-through processing (STP), and reduce costs and error rates.
- Maintain compliance with regulatory and internal guidelines, implementing process changes as necessary.
- Support the timely and accurate preparation of internal and external MI/reporting.
- Ensure proper housekeeping practices are followed.
· Minimum Bachelor’s degree / Graduation or as required for the role, whichever is higher
Eligibility Criteria
- India Bank / INM employees will be eligible to apply to this role after completion of 12 months in the current role/position at the time of application on level transfer and/or promotion.
- Entity Employees (not from India Bank) to be guided by their internal policy on tenure completion in current role at the time of application before applying and share line manager approval once shortlisted
- INM Employees in scope of WPB Career Progression Framework not eligible to apply to roles within the purview of the Framework.
Useful Link
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Issued by The Hongkong and Shanghai Banking Corporation Limited, India