HSBC Group

Business: Analytics

Open positions:1

GCB :6

Role Title: Manager - Decision Science GSC’s

Location (Country / City ): Bangalore/Kolkata

Recruiter Name :  Geetika Gupta

The Opportunity:

• Analytics CoE provides support to various business groups and the job involves data analysis, model and strategy development and implementation, reporting and data management.
• Credit Risk Management Loss Forecasting is one of the key functional areas within Retail Risk Management. This function owns the forecasting and provision activities for all Retail for the different Regions within HSBC group across all retail products (secure and unsecure).
• This role applies to the Decision Sciences job family and would encompass Loss Forecasting and Provisioning activities for all WPB portfolios across HBAP Region.
• The role requires the incumbent to work in the Credit Loss Forecasting function for HBAP Region, reporting into the Head of HBAP Loss Forecasting team at GAC.

What you’ll do:

• The Loss Forecasting team at GAC is required to support various Regional & Group requirements (including Annual Operating Plan, Latest Estimate and monthly LIC re-forecasting exercises, IMR Audits etc.) across retail businesses in HSBC. This role involves close co-ordination with the in-country risk teams in HBAP region, Regional Risk teams, Group Risk, Finance & Operations teams to ensure smooth and hassle-free delivery.
• The role involves smooth execution of monthly deliverables and ad-hoc request related to the Retail portfolios in HBAP. It includes overseeing, executing and enhancing the monthly LIC re-forecasting process. LIC forecasting is essential to provide a reasonable view to the senior management on the future losses and allows them to take informed management decision(s) related to Risk Appetite maintenance and Operational planning. The requirements include (but not limited to):
• Highlight the upcoming risk to the in-country risk teams and support Regional forums with ad-hoc/deep dive analysis on the portfolio performance and forecast, as and when required. It includes managing the relationship & expectations of the senior stakeholders across HBAP sites and closely collaborating with the in-country colleagues from retail sub functions/teams including Risk, Finance, Business and Data Management.
• Support, execute and enhance the Annual Operating Plan, in terms of the LIC projections, for all Retail portfolios in HBAP.
• From compliance perspective, the incumbent is responsible for ensuring compliance with the FIM guidelines and should be able to drive management actions, in case of gaps. This includes appropriate reviews and sign-offs from relevant authorities at Group & Regional level on the processes and methodologies. Also, it includes interacting with the internal/external auditors and addressing Auditors/SOX/CRRI findings and requirements, if any.
• Conceptualize, design and implement QA/QC framework for identified processes and ensures best output quality and constant improvement.
• Includes overseeing, executing and enhancing the monthly LIC re-forecasting process.
• Ensure adherence with all the applicable compliance policies (Data security policy, AML, operational risk, Functional manual, Group Compliance Manual, Audit recommendations, Internal Control requirements, Regulatory guidelines etc.) and business standards as applicable to the role. Take timely action on Audit findings and should be able to demonstrate compliance with Internal controls

Projects & Analysis

• Responsible for end-to-end project management, should ensure productivity and output from the team fall in line with the stated SLAs for all projects
• Manage relationship with key stakeholders in the Business (Onshore and Offshore) to build confidence in team
• Responsible for conceptualizing, designing and implementing QA/QC framework for identified processes and ensures adherence and constant improvement.
• See the 'bigger picture' and be able to understand the impact of various strategies, policies and events or stress factors on LIC.
• Be well conversant with FIM guidelines of Risk classification and be able to assess the gaps

Service Delivery

• Ensure delivery of high quality analytical solutions for the existing clients / engagements. 
• Support to develop a consulting culture within team that seeks out opportunities to expand & deepen relationships with existing clients
• Coordinate & Partner with various functions like Collections, Finance, Strategy, CVM to create an interactive environment of information and feedback sharing and identifying risks & opportunities for the business
• Ensure customer satisfaction on all deliverables 
• Translate key analytical solutions as generic and re-deployable across regions / countries

Operational Effectiveness & Control

• Ensure team’s business delivery, system accesses, enforcement of compliance & business policies and people performance
• Keep governance as a point of focus in all activities and religiously follow guidelines without any slippage. This includes detailed documentation of all Models, Covered Methodologies & processes.

Leadership & Teamwork

• Develop and maintain relationships and work well with all levels of management.
• Develop a clear understanding of the business goals and drive the team accordingly
• Inspire trust & credibility among team members, business clients and other stakeholders through highest level of personal integrity, and ethical behavior 
• Support to develop a culture committed to the delivery of outstanding customer service and healthy, open, transparent, honest team environment.
• Supports diversity and adapts style and language according to the demands of the situation.
• Encourages the sharing of knowledge and information across teams and leverages from experience and learning from others
• Ability to influence and negotiate across all levels for a mutually positive outcome Collaborates well across different functional areas

What you will need to succeed in the role:

• Master’s degree in mathematics/ statistics/ economics/Finance or equivalent streams
• 9 or more years of relevant analytics experience in statistical analysis or equivalent
• Prior experience in Credit Risk Analytics, Risk Management and understanding about statistical models
• Understanding of regulatory implications and relevance 
• Understanding of Retail banking and related products
• Good theoretical and practical knowledge of tools [SAS, Python, Qliksense, MS Office, VBA etc.] & statistics
• Good organizational, analytical, problem-solving and verbal and written communication skills
• Highly focused on project delivery, attention to detail
• Excellent written and verbal communication skills
• Strong collaborative, influencing and team building skills
• Strong analytical and problem solving skills, open minded, flexible, pragmatic
• Good estimating and planning skills
• Ability to work in cross-functional teams. Strong interpersonal skills and drive for success
• Willing to work with colleagues in other areas/time zones, where appropriate
• All L6 & L5 applicants should have served at least 18 months and should have successfully completed respective learning curve tenure, in their current role as on closing date.

Link to Candidate User Guide: 

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Go to the below link and type “IND GSC : IJP Applicant User Guide” in search bar. https://hsbchrdirect.service-now.com/hrsp?id=hrdirect_employee_dashboard

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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