HSBC Group

Business: Financial Crime

Open positions:1

Role Title: MANAGER, FC DETECTION AND DE GSC’s

Global Career Band: 6

Location (Country / City ): India/Bangalore

Recruiter Name : Geetika Gupta

The Opportunity:

• The Financial Crime (FC) Detection & Digital Enablement CoE is an integral part of the HSBC group’s
• Financial Crime function. The CoE helps detect and mitigate FC Risks across HSBC group and regions through    
• conceptualization development, deployment and maintenance of FC Detection solutions. FC risk is a non-financial risk
• that includes fraud, money laundering, bribery and corruption, sanctions violations, terrorist financing, proliferation
• financing, export control violations and tax evasion.
• This role will provide SME functional and analytic support for the day-to-day maintenance of the WOLF filters globally,
• covering the sanction list data, Rules, Grey lists, exclusion creation – plus upgrades to the filter and resource files.
• This is a Transaction Screening Role whose purpose is to make the filter as efficient as possible in terms of ensuring
• that only the highest quality alerts are generated by the Filter across HSBC Group to be passed for manual review.
• This in turn will result into improved Customer experience and reduced client complaints.

What you’ll do:

Principal Accountabilities and Responsibilities (e.g., for Business, Customers and Stakeholders; internal control environment, etc.)

Impact on the Business

• Provide management and direction to cross-functional experts (pods) from analytics, technology,
• transformation and product management and key stakeholders across global functions and regions.
• Implementing a consistent and effective management approach across the functional areas.
• Prime interface within the Detection Value Stream for all Change and Prioritisation matters.
• Support the FC Leadership in the delivery of investment across technology, intelligence, and analytics to
• enhance the efficiency, effectiveness, security and cost profile of FC.
• Assist drive, develop and implement programmes to quantify impacts and implement actions to address,
• manage and mitigate impacts of FC related regulatory changes across the FC control framework.
• As required by leadership, attend and represent FC in governance forums and meetings.

Process:

• Undertaking analysis and development role in support of sanctions screening requirements associated with Transaction Screening- Reviewing the Transaction and coming up with appropriate tuning solutions.
• Managing the Global hit rates and demonstrate reduction in false alerts by using proactive/reactive tuning
• Developing, testing and approving tuning solutions in relation to false alerts generated for all LOB’s (Payments/Trade/Securities).
• Maintaining required quality % of the process (individual & team)
• Adhering to agreed SLA by ensuring there are NIL breaches and backlogs.
• Following the audit requirements on daily basis/business wise (Team Audit Checklist)
• Forecasting & planning the capacity efficiently within the process.
• Initiating continuous quality/process improvements by adhering to the business requirements and QA feedback.
• Communicating with stakeholders on data tuning solutions and quantitative updates on data analysis

Operational Effectiveness & Control:

• Achieving 96% and above quality of the solutions provided by continuously reviewing tuning solutions and processes.
• Ensuring response to the email queries are sent as per SLA’s and in line with procedures
• Supporting the team for Annual Refresh of SOP’s, process controls & reassess operational Risk for
• new/change in business requirements.
• Supporting the team for Annual Refresh of SOP’s, process controls & reassess operational Risk for
• new/change in business requirements.
• Adopting Incident Management framework
• Timely Escalation
• Recording and Reporting
• Embedding the corrective actions
• Driving Key Risk indicators to make informed decisions including proactive identification of risk and
• registering the same in MSII.

Customer / Stakeholders

• Develop and Manage relationships with key internal stakeholders across Group functions,
• lines of business, regions, and countries.
• Facilitate the sharing of information and creation of feedback loops across the firm, with particular focus on
• wider FC Detection stakeholder to continuously adapt and improve change management and optimisation.
• Oversees the support and coordination capability necessary to manage the response to high priority
• FC Detection Feedback requiring a coordinated response across Group Financial Crime functions,
• Compliance, lines of business, regions, or countries.
• Develop and maintain a strong and professional working relationship with Senior Management of FC,
• Risk, Audit and Finance at Business, Group and Regional levels
• Ensure appropriate timely and relevant risk information is provided to FC leadership and
• appropriate governance forums

Operational Effectiveness and Control

• Drive the articulation and embedding of FC Detection Optimisation controls. Ensure that these are
• updated for changes in regulation and impacts on business.
• Resolve any / all identified issues promptly and escalate concerns to management as appropriate to
• ensure timely awareness of any material concerns.
• Maintain and observe all HSBC control standards and implement relevant policies, including
• the timely implementation of recommendations made by internal / external auditors and external regulators.
• Where required, support the articulation and embedding of framework, policies, procedures, and controls
• as they relate to FC Controls.
• Maintain awareness of operational risk within the value stream and minimise the likelihood of it
• occurring including its identification, assessment, mitigation and control, loss identification and reporting.
• Develop and present options to implement controls whilst retaining full benefit from investment in systems.

Leadership & Teamwork

• Ensure effective communication across Financial Crime and the business to all key stakeholders in
• relation to FC Detection matters
• Support the sharing of developments and best practice across the wider FC Function
• Support delivers the value stream approach aligned to detection outcomes to deliver a seamless
• integration of cross-functional expertise
• Maintain and develop positive and professional working relationships with senior business leaders,
• Risk and Compliance colleagues at Group, Regional and Market / Entity level
• Work effectively as part of a team, taking the lead where appropriate and contributing to team output and collaboration
• Foster a learning agile culture, promoting proactive review of lessons learned

Innovation & Teamwork:

• Contributing to the development of Transaction Screening and data tuning solutions with appropriate, controls and metrics in place by:
• Initiating ideas to improve the process,
• Creating efficiencies by automation wherever possible
• Providing solutions resulting in cost savings/cost avoidance for team
• Suggesting workflows to reduce manual intervention on emails / requests

People:

• Creating a self-development plan and agree/review necessary action plan with Line Manager
• Recording 1-1 Monthly meetings on HR portal for effective feedback
• Provide regular support to Line Management & Team(onshore/offshore), while focusing on improvement areas

What you will need to succeed in the role:

• FC knowledge, agile, model risk policy etc.
• technical abilities such as Python , SQL, visualization, cloud etc.

Others

• HSBC is an extremely diverse business with significant geographical spread and activities that span a universal
• banking model, including continuing to innovate to keep abreast of changes in financial services markets globally.
• Such activity is in an increasingly regulated and complex global environment with often little consistency between
• laws and regulations in different jurisdictions and regulators taking a far more proactive approach in ensuring local
• compliance with their requirements and imposing increasingly stringent sanctions for breaches.
• The role will assist the Group in achieving a balance between the demands of regulators, external bodies and
• governmental initiatives and the Group’s shareholders and customers in enacting FC compliance; being alive to the
• political, management, regulatory and reputational implications of a particular decision and courses of action at a global
• level; assisting executive management in the development of controls and systems and influencing the way in which the
• business is conducted to manage these risks, meeting Group risk appetite. The increased focus on individual
• liability for senior managers, particularly Risk Heads, makes it increasingly important for the Group to be able to evidence
• adequate systems and controls. The role is one where regulatory authority have high expectations and is likely to come
• under scrutiny as part of any major regulatory investigation.

The job holder will be expected to have:

• Experience of Swift Payments & Sanctions Screening business
• Experience in FIRCOSOFT would be an added advantage.
• Knowledge of Sanctions policy and role played by regulators i.e OFAC, EU, HMT, UN etc.
• Knowledge of 3 Lines of Defense
• Graduate Degree with 8 years of experience in Payments/ Sanctions Screening/AML/Financial Crime
• Experience any financial crime domains or Risk/ business analysis are preferred
• Experience of working in an Agile Delivery lifecycle as developer or scrum master
• Understanding of Business Continuity Planning (BCP) and execution
• Ability to communicate clearly with internal/external stakeholders.
• Work in night shifts (US shift hours)
• Experience in improving Customer experience / reducing customer friction is also added advantage

Desired knowledge in:

• MS Office
• FircoSoft
• Qliksense
• Tableau
• Power BI
• SQL
• Python
• VBA

Link to Candidate User Guide:

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You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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