HSBC Group

Business: Risk & Compliance

Open positions: 6

Role Title: Manager, Financial Crime Major Investigations GSC’S

Global Career Band: 6

Location: Bangalore, Hyderabad 

Recruiter Name: Geetika Gupta

Why join us?

• Financial Crime Investigations (FCI) focuses on the specific financial crime threats the Group faces now and, in the future, pioneering the techniques and technology that protect our business, our customers, and the many communities in which we operate from the harms associated with financial crime.  FCI harnesses intelligence, analytics, technology, investigation, information sharing, and public-private partnership to achieve this end, always seeking the most effective and efficient means.

The Opportunity:

• The jobholder is positioned in one of FCI’s functions aimed at mitigating the harms associated with financial crime. In this role as Investigator, Major Investigations, the jobholder:
• Conducts alone, or as part of a team, financial crime risk investigations (including those related to fraud, money laundering, financing of terrorism, sanctions, bribery and corruption and tax evasion) in accordance with globally, regionally and or market defined standards.
• Operates within a systemic capability to refer investigative findings and recommendations to other parts of the Group for follow-on action to mitigate the identified risks.
• Identifies financial crime risk and the circumstances in which it may be necessary to refer financial crime activity for regulatory reporting.
• Escalates information on the most significant and sensitive investigations and related mitigating actions to support and facilitate a strategic appraisal of the relevant risks.
• Communicates to all key stakeholders the ongoing status of investigations and the related mitigating actions.

What you’ll do:

Impact on the Business/Function

• To work in a team of investigation specialists to identify and investigate financial crime risks to the Group.
• To support strategies and initiatives among reporting teams in support of FCI objectives and ensure for the effective execution of investigations within FCI.
• To support the Regional / market based Major Investigations teams in the preliminary case build and initial review analysis (where required).
• Investigators located in the CoE may also be required to support / significant regional project related casework.
• To support execution of the regional investigative procedures or approved country variances, which are designed to ensure the operational effectiveness of the investigative capability.
• To ensure effective information sharing across FCI and with other parts of the organization.
• To ensure investigative findings are effectively communicated to other parts of the organization for follow-on mitigation action, and results recorded.
• To escalate significant financial crime threats and management issues to senior leadership so appropriate action can be undertaken in response.
• To undertake production and issue Management Information (MI) to senior leadership.
• Proactively identify key emerging financial crime threats within the jobholder’s functional area and interface with other global functional areas.
• Timely identification, escalation and recovery of losses affiliated with financial crime.

Typical Targets and Measures

• Timely completion of high-quality investigations
• Timely production of high-quality MI
• Maintain a holistic oversight of the response to financial crime threats across lines of business and countries in region

Customers / Stakeholders

• Maintains relationships with key internal stakeholders across Global functions, lines of business, regions, and countries.
• Helps foster external relationships with key public sector partners and peers.
• Contributes to the Group’s participation in initiatives with public sector and peers to share information on financial crime threats.
• Manages the sharing of information and creation of feedback loops across the Group to continuously adapt and improve our financial crime controls and support the business in their first line responsibilities.
• Works within the capability necessary to manage the Investigation response to high priority financial crime risks requiring a coordinated response across FCI functions, lines of business or markets.

Typical Targets and Measures

• Adheres to the Group Strategy for Financial Crime Investigations

Leadership & Teamwork

• Clearly communicates Investigations strategy to meet business needs.
• Provides support at a market/ regional level to the FCI sub-function.
• Influences through action FCI personnel to own and optimize FCI decisions to grow sustainable, risk adjusted profits.
• Provides input for People Development initiatives for FCI, aligned to FCI and Group activities, as well as supporting the annual BAU HR cycle.
• Contribute to communication across regional FCI and the business to all key stakeholders in relation to Investigation matters.

Typical Targets and Measures

• Recognises the importance of and contributes to a high performing team.
• Evidence of sharing best practice.
• Feedback from Line Manager and business.

Operational Effectiveness & Control

• Contribute to the framework, policies, procedures, and controls for the effective identification and mitigation of the specific financial crime threats the firm faces.
• Adhere to the FCI -related elements of the Financial Crime Risk Policy.

Typical Targets and Measures

• FCI Investigation plans in place across the function
• Agree schedule of reviews for evidence of FIM adherence
• A process for the early reporting/escalation of FCI -Investigation related issues and risks is in place

Major Challenges

• The jobholder may be required to undertake multiple investigations into diverse aspects of HSBCs products, services and procedures. The jobholder must use their own judgement to prioritise a heavy and often complex workload, ensuring active and timely progression of all assigned matters. 
• Processes and procedures within HSBC are constantly changing with the introduction of new systems and products.  The jobholder will need to be flexible in approach.  Different styles of investigation and reporting will be required, dependent on the nature and location of the incident.  The jobholder must understand how varied systems and procedures operate, facilitating the identification of relevant issues, and use the acquired knowledge proactively to progress investigations.
• The jobholder will form part of a team based geographically within the Centre of Excellence, supporting investigations in different markets. The jobholder will need to build the social and contextual knowledge necessary to appraise potential financial crime risks in the markets whose cases they support.
• The jobholder needs to be self-confident, and able to handle new situations. The jobholder must exercise a variety of management, communication and inter-personal skills when progressing investigations, particularly in building relationships with peers and supervisors in other locations.

Role context

• The jobholder must conduct and manage financial crime risk investigations in accordance with Group policies and procedures. The jobholder will be required to collect, assess, and understand evidence from a variety of source, and to provide strategic guidance on the conduct of investigations within the team. This can involve dealing with significant issues for which there is no clear-cut solution whilst still being able to provide judgment and clear direction. 

Management of Risk

• The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation.
• The jobholder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.

Observation of Internal Controls

• Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
• Jobholder is an ‘insider’ for dealing purposes and subject to strict controls and confidentiality.

What you will need to succeed in the role:

• Experience working within a regulatory, investigative, or compliance role in the financial services industry
• A degree of experience in mitigating the harms associated with the threat of financial crime
• An understanding of the current regulatory environment and expectations, relevant regulations, codes, and HSBC Group Standards, as well as their underlying purpose to mitigate risk to the financial system and provide information useful for the public sector to provide law enforcement and security.
• Excellent verbal and written English skills.
• Experience of sanctions screening, policy or investigations is desirable.
• Ability to work to tight deadlines & prioritize workload.
• Good analytical skills.
• An enquiring mind with a good eye for detail.
• Team Player
• Proficient knowledge of PC based systems
• Existing Financial Crime experience (strongly preferred)
• Graduation (Any stream).

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You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” 

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