HSBC Group

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. 

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. 

Department-Enterprise Infrastructure, CTO

In this role, you will: 

• Be responsible to take care of day-to-day issues on Object Storage Solutions and Backup solutions.
• Interact with end user applications to understand and troubleshoot the various issues like access, performance, latency etc.
• Represent the POD in incident, problem and crisis calls whenever required.
• Co-ordinate with vendor for ongoing issues to find solutions/RCA and weekly calls.
• Monitor object storage infrastructure through various tools like SNOW, Grafana and Splunk.
• Provide Level 2/3 production support. Coordinates problem resolution for a variety of functional areas and provides subject matter expertise support for diagnosing and resolving problems
• Creating and maintaining the knowledge base articles and educate the team accordingly.

To be successful in this role, you should meet the following requirements: 

• Having good experience with Storage platforms in Object area, with experience in Dell EMC ECS, NetApp Storage Grid, Veritas Enterprise Vault, OpenText Info Archive.
• Good understanding of Object Infrastructure related to EMC ECS and NetApp Storage Grid
• Having good knowledge of application deployment with S3 protocol and understanding of S3 API calls.
• Having experience of troubleshooting latency issues, application performance issues with respective storage.
• Having moderate knowledge on backup technologies Veritas NetBackup and Commvault will be added advantage.

India HTC - IND HSDI : IJP candidate user guide (service-now.com)

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 

Issued by – HSBC Software Development India