HSBC Group

GCB 4

Some careers have more impact than others.

If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.

Global Finance is integral to HSBC’s purpose and strategy. Finance teams provide the bank with internal and external financial reporting, forecasting, controls oversight and stress testing expertise. Our specialist areas also manage HSBC’s worldwide tax affairs, group treasury needs, and events for investors and analysts. This global team partners with the business to provide trusted insights and forward looking analysis to help the leaders make informed decisions.

We are currently seeking a high calibre professional to join our team as an Open Banking Engagement Strategy Senior Manager.

Principal Responsibilities

Open Banking Product (OBP) is a joint business and operations business function responsible for the implementation and ongoing management of HSBC’s Open Banking (OB) operations globally within HSBC Group Chief Operating Office (GCOO). The function partners with Open Banking Technology within Wealth Services Technology (WSIT), to manage a customer-facing digital service used by circa 1.6M customers across 18 geographies, including both home markets. This role is within the Performance and Planning function and works with country and regional OB teams across the Hong Kong (HK) market and wider Asia–Pacific (ASP) Region.

In this role you will

• Manage the Front Door for HK and ASP region, working with WPB and WSB Open Banking channel teams to collect and refine high level business propositions and regulatory requirements, document scope, assumptions, key dependencies, and size demand from all Global Businesses (GB)
• Ensure funds are secured and demand is channelled into a change pipeline, working in partnership with IT, GB value stream owners, IT COO and the IT delivery teams
• Support IT Delivery Leads with scope control, change request management and ensure change work is funded and follows defined process regarding prioritisation and resource optimisation
• Identify and proactively address congestion, escalating to the Head of Performance and Planning where appropriate for resolution
• Manage pipeline plans by confirming key regulatory and discretionary initiatives and expected delivery timelines with each business line to ensure all team are prepared for the year ahead
• Understand business priorities and manage stakeholder expectations by providing a clear view of in-flight work in Front Door, so line of business leads can decide how to manage bandwidth changes
• Have oversight of market scanning and competitor insights for HK and ASP, including major initiatives by competitors.  Proactive identification of opportunities and support for HSBC delivery of innovative open banking propositions to enhance our customer proposition
• Support for Performance and Planning function across other core tasks including financial management, performance assessment, policy development and regulatory engagement

To be successful you will need

• Deep domain knowledge of Open Banking and similar frameworks across the ASP region, and key HSBC Group stakeholders in each market
• End to end understanding of HSBC Digital estate and how Open Banking interacts with it
• Functional knowledge and understanding of Cloud networks and components, including cost structure usage policies (AWS specific knowledge a primary benefit)
• Good understanding of enabling legal and regulatory frameworks relating to data privacy, adoption of cloud services, payments and banking
• End-to-end understanding of customer journeys from external environment through to HSBC estate, and operational support processes
• Ability to articulate both quantitative and qualitative information, and drive outcomes proactively with this varied group of stakeholders as this role spans multi-disciplinary teams including business owners, technical experts and operational service support teams

When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed. For internal applicants in Hong Kong with less than twelve months in their current role, please also obtain and enclose the endorsement from your current line manager in the application as well; for more information, you can visit HRDirect and search for content "HKG: Do I need any approval to look for internal career opportunities?".

Opening up a world of opportunity

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.