HSBC Group

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

 HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

 Department: - MSSIT-Securities Services Tech-INV SER Transfer Agency

In this role, you will:

• Be primary responsibility of this role would be to support Production Incidents and own the Incident till closure
• This role requires a thorough, detailed, creative, and sharp analytical candidate who can effectively collaborate with others to identify cause of Production IN and follow up actions until closure of IN
• Responsible for the operation stability, integrity and availability of products and services
• Candidate should be ready to work in UK shift
• Ready to be available for on-call support on rotational basis
• Proactive to perform regular health checks of infrastructures and service
• Proactive to perform monitoring and handle alerts
• Candidate can conduct PIR
• Ready to support deployment and maintenance activities on weekend on rotational basis
• Member should be able to respond to technical queries / requests from team members and customers
• Perform additional duties as assigned by leadership team
• Member should be open to learn tool getting used with in team and bank

To be successful in this role, you should meet the following requirements:

• Production Support Specialist, Oracle Database (SQL and PL/SQL), Websphere Application Servers, Linux
• DevOps tools: GIT, Maven, Jenkins, Ansible, Shell Scripting
• Transfer Agency, Monitoring and Alerting tool
• In addition to the mentioned duties and responsibilities mentioned, the selected candidate should be a self-learner and should have problem solving capabilities.
• The job requires to coordinate with multiple stake holder across region so fluency in communication both verbal and written is must.

Candidate User Guide - India HTC - IND HSDI : IJP candidate user guide (service-now.com)

 HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

 Issued by – HSBC Software Development India