HSBC Group

GCB 7

Some careers shine brighter than others

If you’re looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as a Premier Relationship Officer.

Principal Responsibilities

In this role you will

• Manage client contact and service, including direct customer contact, facilitating a smooth hand over where appropriate, and managing key event reminders to maintain active client contact
• Support Relationship Managers with the administration of a range of wealth management solutions
• Build and retain a strong knowledge of the Relationship Managers portfolio of clients with the support of analytical tools
• Become knowledgeable about HSBC’s Premier banking propositions and be able to assist with the more complex and demanding needs of the Bank’s most affluent customers

To be successful you will need

• A proactive approach to reviewing client needs, with a view to deepening relationships and delivering superior customer service
• Strong organisational skills with previous administrations experience
• A flexible and adaptable approach to change and will support others to respond in a similar way
• Excellent spoken and written English communication skills
• Experience of planning and prioritising their own time effectively, aware of their responsibilities and committed to delivering these efficiently

When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed. For internal applicants in Hong Kong with less than twelve months in their current role, please also obtain and enclose the endorsement from your current line manager in the application as well; for more information, you can visit HRDirect and search for content "HKG: Do I need any approval to look for internal career opportunities?".

Opening up a world of opportunity

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.