HSBC Group

GCB 5

Some careers have more impact than others.

If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Private Banking and Insurance.

We are currently seeking a high calibre professional to join our team as a Project Manager.

Principal Responsibilities

In this role you will

• Lead end-to-end program management for fraud-related initiatives, including defining project scope, setting objectives, managing timelines, and ensuring alignment with organizational goals
• Own and prioritize the product roadmap for fraud-related capabilities (SAS fraud management, account takeover, payment fraud, device/geo fraud, etc.), including FEEDZEI SAS EFM, Feature space or other fraud platform
• Collaborate with Data/Analytics and Engineering teams to develop and monitor fraud detection rules, scoring models, and alerting/response workflows & act as the primary point of contact for ASP stakeholders, providing regular updates on project progress and addressing concerns
• Potentially contribute to lightweight data tasks (SQL queries, basic data checks) and generate simple reports using Python or BI tools
• Analytical mindset with strong problem solving and ability to translate data into actionable product decisions
• Oversee multiple workstreams to ensure the successful delivery of fraud strategies and technologies
• Develop and maintain detailed project plans, ensuring timely execution and delivery of milestones & identify and mitigate risks, resolve issues, and ensure project deliverables meet quality standards

To be successful you will need

• Good experience in program/product management, with a focus on fraud prevention
• Proven expertise in fraud strategies, technologies, and controls, with hands-on experience in implementing fraud solutions
• Strong knowledge of fraud prevention and detection technologies, tools, and best practices
• Experience in conducting User Acceptance Testing (UAT) and ensuring successful deployment of fraud solutions
• Familiarity with fraud risk management frameworks and regulatory compliance requirements
• Exceptional program and project management skills, with the ability to manage multiple workstreams and deliver results in a fast-paced environment
• Strong stakeholder management skills, with the ability to build and maintain relationships with regional and local stakeholders
• Excellent communication and interpersonal skills, with the ability to present complex information clearly and concisely to diverse audiences

When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed. For internal applicants in Hong Kong with less than twelve months in their current role, please also obtain and enclose the endorsement from your current line manager in the application as well; for more information, you can visit HRDirect and search for content "HKG: Do I need any approval to look for internal career opportunities?".

Opening up a world of opportunity

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.