Job description
Business: WCL Transformation_Libra
Open positions: 1
Role Title: Project Programme Management Office GSC’S
Global Career Band: 5
Location (Country/City): India – Bangalore
Recruiter Name: Reena A
Why join us?
- Wholesale Credit & Lending (WCL) is an important contributor to the Group: it supports 80% of the revenues generated by Wholesale banking and forms a key part of the Group-wide transformation.In 2020 we announced the formation of a WCL Transformation & Delivery organisation, bringing together credit and lending-related transformation programmes across Commercial Banking, Global Banking, Risk Transformation and Digital Business Services. WCL Transformation & Delivery is responsible for delivering high priority programmes to simplify, digitise at scale and automate the credit and lending journey, as well as supporting the creation of a new, globally consistent credit and lending organization.
What is Libra?
- Programme Libra will be critical to the delivery of the next phase of Wholesale IRB Capital Models, with a focus on simplifying the wholesale model landscape, remediating critical data, developing supporting infrastructure and ensuring front-to-back alignment on model development.Libra will work seamlessly with Global Risk Analytics and Model Risk Management teams to build on and accelerate the work of the Latitude programme. This approach will consistently drive the development and deployment of fewer, higher quality wholesale models to meet the increasing expectations of multiple regulators and allow our businesses to be competitive in their markets.
The Opportunity:
- The Programme and Project Services – PMO Manager leads the Project Management Office of a Portfolio, this is a partnership role with the Senior Portfolio / Programme Manager in successfully delivering the portfolio / programme from definition to closure. This role will act as a source of guidance, provide governance and metrics to the global programmes and assisting the Programme Manager for making strategic decisions. This role is responsible for following the HSBC Change Framework, using standard project management methodologies and tools such as Clarity / JIRA / Confluence and working closely with their business colleagues.
What you’ll do:
- Demonstrates good knowledge of Transformation Programme/Project Management Framework, supporting the creation of detailed plans including key activities and milestones.
- Supports the Portfolio / Programme in defining required scope, quality, cost, and effort.
- Understands the impact of change requests to scope, time, budget, or effort and helps identifies the new requirements to deliver the project successfully.
- Tracks progress against the plan, looking ahead and removing roadblocks to delivery. Ask questions when they do not understand, takes ownership of problems, and escalates when needed (remaining calm, knowing when to escalate, escalates with possible solutions)
- Manages Risks and Issues through appropriate tracking and involving key members of the portfolio / programme /project team as appropriate.
- Tracks and reports financial performance metrics and builds budget control to manage expenses.
- Assists the Portfolio / Programme Manager with programme/project mobilization including activities such as on-boarding resources and setting up the Clarity plans.
- Work with Portfolio / Programme Manager to provide project governance and compliance, identifying and raising issues when necessary, monitoring tollgates and budgets as well as maintaining programme/project change control.
- Helps ensure the portfolio / programme/project team follows all quality assurance processes, Global Transformation Centre Frameworks, and the use standard tools.
- Tracks, reviews and controls portfolio/ programme/project progress and performance at clearly defined points in the process ensuring the project is delivered on time, within budget; anticipating potential risks and issues, assisting with putting mitigating actions into place to prevent delivery stalling and escalating as appropriate.
- Support the Programme / Project Manager with closure activities, including post project review and handover.
- Demonstrates understanding of analytical tools and techniques to prepare and analyse management reports; identifying factors that are putting the portfolio / programme off track, monitor and share progress with stakeholders.
- Develops communication and reporting strategy, coordinates between stakeholders for progress reviews, key decisions, documentation, and approvals.
- Proactively and effectively manages own time and workload, advocates to team the importance of project pace to achieve successful delivery.
- Establishes and updates quality procedures, manages internal ad-hoc quality audits, reports quality variance and suggests corrective actions.
- Define, implement, and champion use of all the standard PMO methodologies, artefacts, and tools in a consistent manner, explaining the expected benefits resulting from their usage.
- Keeps focus on the medium and long-term goals and the Group’s values particularly when under short term pressure.
- Acts as a good team member and shows a positive collaborative attitude, promoting HSBC’s values and behaviours (e.g. taking time to help others, respects others ideas, wants to move forward)
- Maintains personal and professional development, increasing professional knowledge and skills experience.
- Demonstrates self -awareness of own strengths and weaknesses, seeking feedback and taking responsibility for their own development.
- Manages any PPM Analysts in the team to ensure they deliver quality work and meet the expectations of the programme.
- Support internal and external regulatory and compliance reporting, including Audit.
- Establish and update quality procedures, manage internal ad-hoc quality audits, report quality variance and suggests corrective actions.
- Above list is not exhaustive & covers core responsibilities expected of the resource securing the role. Additional responsibilities may form part of the role depending on the project, programme or portfolio where the resource is assigned / on boarded.
Requirements
What you will need to succeed in the role:
- A thorough understanding is required of core Portfolio PMO capabilities:
- HSBC Change Framework, Reporting & Insights, Group Tools such as Clarity / GPDM, Risk and Issue Management, Change Control Process & Global Governance Management
- Thorough understanding of Billing process, Cost Allocation Methodology, Cost recharges, Portfolio Order Book management & reporting (Investments + Benefits) including GPDM Hierarchy
- Portfolio Financial & Resource management: Relationship/Impact assessment between Business Finance ($) and HR (FTE)
- Key milestone (release planning + road maps) and their relationship to investment tollgates and benefits realization
- Thorough understanding of PMO processes, procedures, tools, and reporting standards:
- Experience in managing senior stakeholders required.
What additional skills will be good to have?
- Relevant industry certification preferred PMP/P3O/MSP/MOP
- Certification in Agile.
- Understanding of Agile methodology
(Or)
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You’ll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
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Nom du recruteur
Reena A
E-mail du recruteur
reena.a@hsbc.co.in