HSBC Group

If you are a UK or CIIOM based employee, please apply using the following link which will take you to our new Recruitment System  https://hsbc.eightfold.ai/careerhub/explore/jobs/563774607212771

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.   

We are currently seeking an experienced professional to join our team in the role of Regional Protective Security Access Control Manager.

Protective Security (PS) is responsible for protecting our people,  Protective Security (PS) safeguards people, buildings, and assets across HSBC through physical and electronic countermeasures, governance, and partnerships with technology, third parties, and regulators.
This role leads the Access Control function for the UK and Europe, including team management, financial/capital planning, access system governance, incident management, and vendor oversight, ensuring compliance with Group PS, Technology, and regulatory requirements.

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

In this role you will:

• Lead and manage the Access Control team, including governance of PIAM/PAC systems, SES devices, and Genesys platforms.
• Oversee financial planning, budget management, and 12-month capital planning in line with HSBC policies.
• Act as Third Party Engagement Manager (TPEM) for contracts, ensuring service delivery, compliance, and vendor performance.
• Ensure governance and compliance across access control processes, including remediation of Data Visa and Helios issues.
• Lead incident management for access control and technology systems in partnership with Technology Support Managers.
• Drive product management and continuous improvement of access control platforms and digital security applications..

To be successful in this role you should meet the following requirements:

• Financial and budget management expertise.
• Product management experience.
• Strong knowledge of risk and control, risk management, and governance.
• Demonstrable expertise in access control technologies and protective security systems.
• Experience in technology incident management and resolution.
• Genesys (or equivalent telephony system) knowledge.
• Line management and third-party/vendor oversight.
• Change management and delivery of process improvements.
Desirable
• Experience delivering security projects to tight timescales.
• Knowledge of HSBC Group policies and FIM frameworks.
• Familiarity with regional regulatory requirements for Protective Security.
• Experience working across multiple markets and matrix organisations.


This role is based in UK Hybrid.

If you are an HSBC Contractor and wish to apply to this role, click here

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. 

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500