HSBC Group

If you are a UK or CIIOM based employee, please apply using the following link which will take you to our new Recruitment System https://hsbc.eightfold.ai/careerhub/explore/jobs/563774607312800

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.   

We are currently seeking an experienced professional to join our team in the role of Senior Change Manager.

Role Purpose:
The Senior Change Manager is responsible for driving large-scale transformation initiatives that align with HSBC’s strategy, ensuring projects deliver sustainable business value, competitive advantage, and improved operational efficiency. The role requires leading change end-to-end across strategy, design, governance, delivery, and adoption, while engaging senior stakeholders and embedding new ways of working.

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

In this role you will:

• Manage Change Leadership & Strategy
   Lead design and execution of change programs, ensuring alignment with HSBC’s priorities.
   Challenge business decisions with data-driven insights and strategic perspectives.
   Promote innovation and industry best practices to strengthen business solutions.
• Manage Project Governance & Delivery
   Define operating models, business cases, and financial projections.
   Establish project governance frameworks, steering committees, and tollgates.
   Manage budgets, resources, risks, dependencies, and benefits realization.
   Deliver programs at pace while ensuring quality, sustainability, and adoption.
• Manage Stakeholder & Relationship
  Influence senior executives and sponsors through impactful communication.
  Build networks across business lines and functions to enable delivery.
  Balance competing requirements and negotiate outcomes.
• Manage Business Analysis & Design
  Lead current state analysis and future state design of processes, systems, and structures.
  Validate assumptions, requirements, and sign-offs with business stakeholders.
  Oversee testing, deployment readiness, and post-implementation reviews.
• Mange Team/ Leadership
  Manage multiple workstreams and mentor team members to maintain performance.
  Sustain morale and energy while ensuring delivery at pace.

To be successful in this role you should meet the following requirements:

Technical Skills:
• Advanced project/program management (Agile, Waterfall, Change Frameworks).
• Business case development & financial modelling (Excel, financial analysis).
• Business process reengineering & operating model design.
• Change management methodologies (ADKAR, Prosci, MSP, Prince2, PMP).
• Strong MS Office suite skills (Excel, PowerPoint).
• Knowledge of banking operations, regulatory environment, and digital transformation.

Behavioural Skills:
• Stakeholder Management
• Communication
• Coordination
• Resilience
• Team Orientation


Cognitive Skills:
• System Thinking
• Problem Solving
• Critical Judgement
• Creativity
• Decision Making
 
 
This role is based in Birmingham RFB Headquarters (GB5300) Hybrid.

If you are an HSBC Contractor and wish to apply to this role, click here.

 

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Telephone: +44 207 832 8500