HSBC Group

Business: Emerging Technology

Open Positions: 1

Recruiter Name: Lampson P LIANG

Location: GZ

Why join us?

Emerging Technology is now building team to harness the full potential of AI across HSBC focusing on delivering a best-in-class AI platform to enable scalable, secure, and efficient support for AI and Generative AI use cases across HSBC development.

The Opportunity:

In this fantastic new role, you will join a growing team to work with an experienced group of engineers in designing, developing, and maintaining key capabilities supporting our Group AI offering (e.g., Speech transcription, translation, knowledge management) for scaled consumption across our Group Businesses and Functions
Within the Group Emerging Technology, Innovation and Ventures (ETIV) team, this is a critical role to ensure a best-in-class AI platform is built to scale AI across the bank and improve the time to market for AI use case delivery.

What you’ll do:

QA Leadership:

• Define and implement a comprehensive testing strategy for our AI platform, aligning with overall product and engineering goals.
• Serve as a thought leader and subject matter expert on testing best practices, methodologies, and tools.

Test Automation:

• Lead the design, development, and maintenance of automated test frameworks.
• Drive continuous improvement to optimize automated test coverage, speed, and reliability.
• Create and maintain test scripts, suites, and pipelines to ensure consistent, high-quality releases.
• Quality Assurance Strategy for Large-Scale Platforms:
• Oversee scalability and performance testing to handle group-level workloads.
• Collaborate with infrastructure teams to ensure load, stress, and soak testing are effectively executed.
• Evaluate emerging AI-specific testing challenges (e.g., model accuracy, data validation) and incorporate solutions into QA processes.

Process Management:

• Develop and manage QA processes, ensuring alignment with agile/DevOps methodologies.
• Set performance metrics for test coverage, defect rates, and release readiness.
• Coordinate with Scrum teams to integrate testing cycles into the development process.

Collaboration & Communication:

• Work closely with Product, Engineering, and Operations teams to prioritize testing activities and resolve quality issues.
• Communicate QA progress, risks, and recommendations to key stakeholders.

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field (or equivalent experience).
• Proven track record (6+ years) in quality assurance roles, including at least 3 years leading QA or test automation teams.
• Hands-on experience with testing automation tools (e.g., Selenium, Cypress, JUnit, PyTest), CI/CD pipelines
• Experience testing large-scale platforms or distributed systems, particularly with performance and load-testing tools (e.g., JMeter).
• Strong understanding of DevOps practices and working with containerized environments (Docker, Kubernetes).
• Familiarity with AI/ML concepts and model testing techniques is highly preferred.
• Demonstrated ability to build QA strategies for complex, enterprise-level platform.
• Excellent communication, leadership, and organizational skills, with a proven ability to collaborate effectively across departments.
• Willing to work with overseas teams.

Link to Candidate User Guide:

https://hsbchrdirect.service-now.com/esc?id=kb_article&table=kb_knowledge&sysparm_article=KB0184596&sys_kb_id=712b5f041b1f82908d3a0fe7ec4bcbd6&searchTerm=IJP

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development (GuangDong) Limited***