HSBC Group

GCB 4

Some careers have more impact than others.

If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.

In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office.

We are currently seeking a high calibre professional to join our team as a Transformation Lead, WPB South Asia.

Principal Responsibilities

• Plan, coordinate and drive strategic initiatives for the Asia markets covering business optimization, cost efficiency, streamlining, digitization of customer journey and processes
• Build strong relationships with market executive team, influence and manage global/regional stakeholders and be a trusted advisor to achieve strategic transformation outcomes and delivery prudence
• Evaluate and advise on business cases for strategic transformation resulting in commercial benefits for the market/s
• Facilitate overall funding management for the transformation initiatives
• Establish a holistic planning, governance and reporting framework for funded initiatives
• Ensure a comprehensive delivery oversight of the in-scope initiatives with focus on understanding and effective resolution of issues through stakeholder management
• Oversee all initiative level risks and issues, lead and coordinate resolution, pre-empt and ensure timely escalation, across stakeholder matrix
• Ensure compliance with internal policies, Identify areas for scaled delivery across different markets across the region
• Embrace innovative approaches where appropriate and challenge where necessary to ensure best overall customer and business outcomes
• Build self-knowledge across several different businesses and product lines and functions and bringing different parts of the organization together to deliver strategy
• Operate at management level, working across global businesses and regions and maintain a global perspective on business transformation
• Support capability uplift, best practice sharing in collaboration among team members

• University degree holder with experience in digital environment in managing large-scale, complex change programmes, within financial services industry
• Direct experience of managing Transformation / Tech project delivery
• Direct experience in business and/or technology consulting
• Experience in managing C-Suite level stakeholders
• Experience in preparing and running Market level program governance meetings
• Expert in modern change methodologies including but not limited to design-led change, agile, lean etc.
• Excellent relationship management and influencing skills
• Strong written and verbal communication skills
• Proficient in productivity and collaboration tools, Excel and PowerPoint
• Ability to build strong relationships with stakeholders based on a good understanding of their objectives and the services they require to meet those objectives
• Ability to think innovatively and find creative solutions, with a proactive approach to problem solving
• Experience on IWPB Market level product / business management experience is preferred
• Knowledge on HSBC IWPB delivery governance framework & process (e.g. change management, risk management cost management) is preferred

When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed. For internal applicants in Hong Kong with less than twelve months in their current role, please also obtain and enclose the endorsement from your current line manager in the application as well; for more information, you can visit HRDirect and search for content "HKG: Do I need any approval to look for internal career opportunities?".

You’ll achieve more at HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.