HSBC Group

Business: Payments Infrastructure(Sanctions) / GPS UAT- User Acceptance Testing

Open positions: 1

Role Title: UAT Test Manager GSC’S

Global Career Band: 6

Location: Hyderabad

Recruiter Name: Sumana P

Why join us?

• Sanctions roles are responsible for ensuring HSBC's compliance with trade, economic and/or financial sanctions administered by the U.S. Office of Foreign Assets Control, United Nations, European Union, and HM Treasury’s Financial Sanctions, protecting the organization from financial.
• In general, the objective of User Acceptance Testing is to ensure that system specifications have been correctly implemented and that the solution meets business and performance requirements. To continuously provide high quality Testing service to achieve maximum customer satisfaction within the specified Service Level Agreements (SLA’s). Responsible for relationship building.

What you’ll do:

• Overall responsibility for managing Testing activities for Global Payments System UAT testing and implementation activities such as:
  a) Strategy
  b) Planning
  c) Schedule
  d) Test execution and retests
  e) Test delivery.
• Project management – Controlling the testing phase of the program.
• Co-ordination and organization of the project preparation and completion; liaison between applications, operations, and different project streams. Test data set-up in liaison with IT to ensure all test environments are ready.
• Allocation & monitoring of project related work assigned to the test team
• Create test calendar/schedule for Testing Releases in consultation with UAT Test Leads/ Testers.
• Formulation/ Preparation of test strategy with required documentation.
• Ensuring test procedures are in place (test scripting, verification of results and issue analysis)
• Tracking UAT progress against metrics and assisting with the analysis of test data requirements
• Lead UAT Test Lead and Test Analysts in coordination with global test manager.
• Produce final Test Completion Report
• Generate reports and updates as per standard methodology and reporting, required within CoE - UAT status reports to all stakeholders on a weekly basis.
• Defect Management - Review of all defects logged in QC and tracks all defects to resolution liaising closely with Operations/Stakeholders. Manage error reporting by raising and prioritising Error Logs raised by various parties ensuring the Manage error reporting and the retest process
• Conduct quality audit (test preparation, test execution & defects) to ensure the following:
  a) Correctness – Ensure the system produces the desired results i.e. business requirements are satisfied.
  b) Reliability - Ensure the system produces correct results under actual business user conditions.
  c) Quality – Verify the overall quality of the system by detecting and resolving as many faults as possible prior to phase deployment.
  d) Efficiency - Leverage testing resources efficiently. Focus on risk-based assessment of functions coupled with ensuring 100% coverage of functions is achieved.
• Evaluate feasibility, identify opportunities to improve efficiency and reduce cost by adopting a cost-conscious approach.
• Manage risks and issues throughout the testing.
• Ensure that process related procedures are implemented as per the process manuals.
• Ensure that fraud/errors/irregular transactions (if any) are identified and escalated
• Ensure timely escalation of issues to ensure resolution
• Ensure compliance with various regulatory and operational control related aspects in each project
• Ensure delivery within published timelines.

What you will need to succeed in the role:

• Knowledge of SWIFT / ISO messages
• Knowledge of procedures, products, and processes impacting FIRCO / GPI operations and support
• Complete flow of a payment in wolf, including pre and post enrichment.
• Well versed with different kind of filters and rules in Firco.
• Block and freeze flow in GPE and Wolf.
• Knowledge of Sanctions regulations / guidance and their application to Sanctions alert adjudication.
• Knowledge on Procedures on the decision making of False Positives and Potential True Matches that have reached Level 3
• Where needed, re-prioritize workload depending on the changing demands of the team
• Candidate needs to attain the disciplines of a Project Manager understanding the end-end cycles and evidence of what projects have been implemented.
• Strong interpersonal skills with a focus on delivery for the customer
• Excellent spoken communication skills – clear, unambiguous and customized to suit the audience
• Excellent written communication skills – ability to generate business reports to suit all audience. The reports should be coherent, accurate and should help senior management decision making.
• Planning, organizing and prioritization skills.
• Effective Leadership – To be able to lead, influence (and negotiate) with a large group of people, who will not have a formal reporting relationship with the individual.
• Numerical ability – To be able to interpret large volumes of Data and MI, and use the data to make required decisions and recommendations.
• Analytical skills – To be able to document process flows, analyse and identify areas for improvement.
• Ability to co-ordinate with multiple stakeholders, and get necessary decisions taken within desired timelines.
• Quick to embrace and adopt Change, in a dynamically challenging environment.
• Thorough and methodical in approach
• Self –driven, possesses ‘Can do’ attitude.
• Ability to meet tight deadlines.
• Ability to communicate and negotiate with colleagues across all levels – from processing staff to senior management.
• A good team player

Link to Candidate User Guide:

https://hsbchrdirect.service-now.com/nav_to.do?uri=%2Fhrsp%3Fid%3Dkb_article_preview%26sys_id%3D0c6b11641b6a9810cec0553a2d4bcb2a

(Or)

Go to the below link and type “IND GSC : IJP Applicant User Guide” in search bar.

https://hsbchrdirect.service-now.com/hrsp?id=hrdirect_employee_dashboard

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” 

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