HSBC Group

GCB 5

Some careers have more impact than others.

If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.

Through Business Banking our global network offers comprehensive support and services to businesses in the SME market. From expanding overseas to managing the cash and trade flows of an established enterprise, the Business Banking team of Relationship Managers and Product Specialists provides a range of end-to-end solutions designed to help small and large businesses reach their potential.

We are currently seeking a high calibre professional to join our team as a Vice President, Customer Proposition and Commercialisation.

Principal Responsibilities

• Collaborate with cross-functional teams (e.g. product development, marketing, sales and operations) to ensure seamless execution of commercialisation plans
• Drive alignment across stakeholders to driver innovative banking solutions, enhance customer adoption, and achieve targeted revenue growth objectives
• Define and refine the organization’s customer value proposition to ensure it aligns with market needs and differentiates the brand
• Develop customer segmentation strategies to tailor propositions for different target audiences
• Ensure the customer proposition is compelling, relevant, ad aligned with the organization’s overall strategic goals
• Optimize the profitability of customer propositions through data-driven decision-making and continuous improvement
• Foster a culture of customer-centricity across the organization
• Use insights to inform strategic decision-making and maintain a competitive edge in the market
• Communicate the customer proposition and commercialisation strategy effectively to stakeholders at all levels
• Regularly report on progress, insights, and outcomes to senior management and other stakeholders

• University graduate with extensive general banking experience with exposure in commercial banking, business development and banking products
• Understand commercial banking products and HSBC’s beyond banking capabilities
• With Effective communication, interpersonal, project management and presentation skills
• Good writing skills in Chinese and English
• Strong drive and self-motivated
• Organised with ability to work independently

When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed. For internal applicants in Hong Kong with less than twelve months in their current role, please also obtain and enclose the endorsement from your current line manager in the application as well; for more information, you can visit HRDirect and search for content "HKG: Do I need any approval to look for internal career opportunities?".

You’ll achieve more at HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.