HSBC Group

If you are a UK or CIIOM based employee, please apply using the following link which will take you to our new Recruitment System:    https://performancemanager.successfactors.eu/sf/jobreqpvt?jobId=6509&company=hsbcholdin&st=BA44DAC36B60D573D3262CE3B5A7318E8129AAD1

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.    
         
Our Private Bank business provides banking, investment and wealth management solutions to help high net worth clients and their families achieve their ambitions. We also advise on topics including wealth planning, alternative investments and family governance. And our experts in philanthropy support clients in their objectives to have a positive impact on society. A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

The role is a key member of the Risk team within Wealth & Premier Solutions (WPS) and is in place to support the Head of WPS UK in the management of operational risk and the monitoring of internal controls. These cover WPS and also Private Bank as well as Marks & Spencer Unit Trust Managers (MSUTM) and General Insurance

In this role you will:

•    Deliver and manage Operational Risk Management through WPS ensuring the relevant risks are identified, and that effective controls are in place to protect the business
•    Support and oversee the continual monitoring, and reassessment where necessary, of the effectiveness of the controls operated by WPS
•    Carry out a rolling program of deep dives on deficient controls to ensure the underlying processes are operating effectively, and where any are assessed as needing improvement implementing action plans to address any deficiencies.
•    Support key operational risk activities such as Trigger Event Reviews, Root Cause Analysis and RCA refreshes.
•    Be responsible for co-ordination / management of responses to WPS wide issues and information requests, including audits and other internal requirements

To be successful in this role you should meet the following requirements:

•    Extensive experience working in an operational risk environment covering either 1st or 2nd Line of Defence - essential
•    Experience of working either in a Private Bank or Wealth Management environment - desirable
•    A track record of gaining an understanding of customers' needs and delivering excellent customer service.
•    Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences.
•    Ability to influence and gain buy-in from stakeholders including senior managment
•    An understanding of regulatory requirements relating to Wealth and Insurance products, and their impact of risk management - essential

This role will be based either in Birmingham or Whiteley

If you are a UK or CIIOM based employee, please apply using the following link which will take you to our new Recruitment System: 

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.
 
We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.
 
If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:
 
Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500.

You can find out more about the recruitment journey and what to expect by viewing our Recruitment Process FAQs in HR Direct and by clicking here (only available via internal access).