HSBC Group

GCB 5

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If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.

Operations Shared Services (OSS) drives operations' performance standards, service excellence, and consistency across the Group and our Global Service Centres (GSCs). This central team oversees areas such as business intelligence, cost management, reporting, billing and regulatory compliance. In addition, through its GSC Capabilities team, they are responsible for enterprise-wide workforce management, location strategy, future skills, and group common services (AI, automation, and other strategic initiatives).

We are currently seeking a high caliber professional to join our team as a Manager, Business Analysis and Testing (9 months fixed term contract).

Principal Responsibilities

In this role you will:

• Advise relevant parties including vendor and pension administration colleagues to formulate business and technology solutions to facilitate eMPF migration
• Collaborate with users and IT to define an optimal and efficient migration process
• Document scope of all related business requirements, relating to each deliverable facilitating migration
• Implement eMPF Migration successfully
• Support users to embed new process, if any, for migration
• Develop procedures for migration execution

To be successful you will:

• MPF knowledge is preferrable but not necessary
• Independent and complete tasks within tight time frames
• Be innovative and able to improve/ enhance the existing practice for continuous improvement and efficiency in migration
• Cope with heavy workload and able to work under pressure
• Ability to handle conflicting ideas/suggestions from various stakeholders and propose solutions to all parties
• Possess a high level of flexibility and able to demonstrate good judgment and sense

When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed. For internal applicants in Hong Kong with less than twelve months in their current role, please also obtain and enclose the endorsement from your current line manager in the application as well; for more information, you can visit HRDirect and search for content "HKG: Do I need any approval to look for internal career opportunities?".

Opening up a world of opportunity

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.