HSBC Group

Principal Accountabilities:

To maintain and aggressively grow revenue streams for the Global Payments Solutions (GPS) business in the Wholesale Banking space in Mauritius by understanding customer requirements, solutioning and consultative selling of GPS solutions, in the process maximizing customer value and delight, whilst achieving commercial profitability and relationship depth for the Bank.

• Drive GPS revenues in the Wholesale Banking space, with a focused strategy of growing our International business with an eye on NFI and liability balance growth - through a portfolio of existing and ‘new to bank’ (NTB) customers; drive digitization initiatives of the Bank and monetization of new digital and product investments in line with country/regional aspirations.
• Improve total GPS product revenue contribution from your assigned client portfolio. Defend and grow existing business, including through competitive bids and ring-fence your portfolio against adverse market impacts – macro-economic, interest rates, competitive, regulatory etc.
• Work closely with Coverage, Trade and Markets on portfolio wallet planning - jointly pitch HSBC Mauritius Wholesale Banking and International proposition to win business and grow the Bank’s wallet share; work closely with GPS Regional teams on cross-border deals and propositions.
• Develop a comprehensive pipeline (with focus on ‘new to bank’ revenue) along with a well calibrated execution plan - collaborate with local and regional teams along with key corridor partners for focused deal closures in line with annual operating plans.
• Drive the HSBC culture of consultative selling and solutioning; promote the Bank’s core Internationalization proposition and digitization initiatives in line with country/regional goals.
• Support and actively drive the development, direction and delivery of strategic initiatives for the Group.
• To be recognized as the go-to Payments, Liquidity, Digital and Cash Management specialist for the Bank in Mauritius; act as a lead sales representative on opportunities with key customers and/or deals.
• Develop the Bank's presence in the market, leveraging sector expertise to position HSBC as a thought leader in the Cash Management and International Banking space.
• Manage costs within plan and align them to country/regional targets.
• Upskill and keep abreast of ongoing product developments, digital innovations, market trends, competitive moves etc. through attendance at seminars, trainings, e-learnings and other such relevant forums; be aware of external factors influencing International business e.g. macro-economic, cultural, geographical, procedural and regulatory.

Role Requirements:

• A degree or master’s degree holder with atleast 15 years of professional work experience in the Banking and Financial Services sector.
• Prior client facing and corporate sales experience is mandatory.
• Preference will be given to candidates with a strong understanding of the Mauritius business environment, Global business dynamics, Mauritius’ DTAAs / FTAs with other markets and the regulatory framework at large.
• Prior experience of managing large multi-national corporate customers and complex relationship dynamics will be an added advantage, especially related to but not limited to the following functions and sectors - Wholesale Banking, Transaction Banking, Payments and Cash Management, Trade, FX and Markets and Fund Management.
• Proven ability to strike, build and maintain senior CXO level relationships and leverage these to grow the Bank’s business and eventually wallet share with key customers.
• Proven ability to lead a complex sales process, identifying and building client needs, developing and pitching solutions and working in a multi-stakeholder environment.