Job Advert Details
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Assistant Vice President Business Development for Secured Lending.
Role Purpose
- Jobholder is responsible for the achievement of the sales objectives of the Mobile Sales Force (MSF) team he is a part of through a consistent achievement of his individual sales goals.
- Jobholder is accountable for contributing to the business growth in and around MSF.
- Jobholder is the primary customer-facing touch point at client calls and is responsible for quality interaction and quality sale.
Principal Accountabilities:
Impact on the Business
- By meeting the individual monthly and quarterly goals
- By aggressively converting branch, real estate developers and brokers’ Home Loan/Mortgage leads to quality sales and drawdown of existing Premier customers which may include potential Premier and new to bank customers
- By preparing timely, complete and accurate reporting of sales activities and customer contact in CRMS and any sales MIS required
Customers / Stakeholders
- By proactively planning, prioritising and implementing sales activities.
- By being highly-committed to the delivery of outstanding customer service and enhancing customer loyalty and satisfaction anchored on sales activities, robust sales quality and superior customer service.
- By ensuring leads are quickly acted upon within the agreed service turnaround time and that each customer interaction is a quality one.
Leadership & Teamwork
- Maintain harmonious working relations with peers, line manager and customers
- Establish remarkable relationships with all internal customers and other departments to retain a healthy working environment
- Be dependable by doing the right thing and adjust to change, new ideas and culture
Operational Effectiveness & Control
- By ensuring the business meets all compliance/audit and quality standards.
- By adhering to all Legal and Compliance guidelines in line with customer handling
- Manage operational risk, including its identification, assessment, mitigation and control, loss identification and reporting
- Maintains HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators
信息
Experience, Skills and Qualifications:
- Good customer orientation with inclination towards service and client satisfaction
- Basic understanding of insurance and investment
- Proficiency in MS Excel
- Good communication and interpersonal skills
- Team player
- Preferable with background on Home Loan sales and with Developer and Broker contacts
You’ll achieve more when you join HSBC.
http://www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited