HSBC Group

Role purpose

The jobholder would work in the Major Investigations dedicated to mitigating financial crime damages.

The appointee will:

• Ensure global processes are followed for the gathering and preservation of evidence according to applicable legal, regulatory or law enforcement rules of custody and disclosure;
• Ensure consistent processes are followed to rapidly identify and escalate the highest risk Financial Crime cases for senior management awareness and if required action. Cases escalated in this manner are reviewed by senior management and adequate resources are allocated to them.

Main activities

• To own the Group policy and Functional Instruction Manuals related to Major Investigations.
• Ensure Major Investigations integrates with operations teams and other internal investigative bodies within HSBC to ensure that appropriate cases are passed to Major Investigations at the earliest opportunity.
• Work with other investigative functions within HSBC to ensure investigative resource / techniques and intelligence is consistent throughout the bank.
• Align with support functions to ensure that Investigative support functions.
• From thorough Investigations, identify root causes and ensure these are reported to Lines of Business for remediation

• Capable of picking up, and applying, new ideas/concepts quickly
• Excellent organisation and analytical skills
• Enthusiasm and a positive ‘can do’ attitude
• Efficient and effective decision-making skills
• Good PC skills and knowledge of Microsoft software
• Adaptability, flexibility and resilience
• Knowledge of bank enquiry systems and general aspects of the bank processes
• Strong inter-personal, customer service and communication skills – written and verbal
• A self-motivated person who has the ability to work effectively alone as well as a team-player
• Able to work accurately and to remain calm and controlled under pressure whilst performing all functions of the role
• Existing FC and/or Fraud Operations / Investigations or Branch experience would be an asset

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.