Job Advert Details
Some Careers Grow Faster Than Others.
If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
We are currently seeking a high caliber professional to join our team as a Assistant Vice President Wholesale Operations.
Role Purpose:
The focus of this role will be the management of the onshore/offshore KYC resources. The jobholder will be responsible for the delivery of high standards of client service, at the same time ensuring that all internal (e.g., Risk) and external (e.g., Compliance) standards requirements are met in full, utilising a combination of onshore and offshore resource managed as a single global team.
Critical external interfaces are with stakeholders across Banking, Risk, Human Resources, Compliance as well as GCOO Management, including GCOO Business Management.
Principal Responsibilities:
Impact on the Business
- Provide leadership and management of the establishment of KYC Services in the location within established remit and budget
- Develop action plans aimed at ensuring that KYC services and processes meet the expectations of the Business in the context of their rapid development
- Ensure the successful transition and adoption to new KYC policies.
- Provide the required inputs into training and competence development to improve the quality and relevance of KYC due diligence services in line with increased AML-Compliance expectations
- Oversee the integration of the team both strengthening operational disciplines and controls and mechanisms
- Oversee the action plans designed to adequately address legacy operational challenges including those related to Audit findings
- Provide management guidance and where appropriate ownership in change
- initiatives and projects.
- Ensure consistency of KYC functional approach in the principal areas of:
- representation vis-a-vis key Business and Compliance stakeholders
- application of new policies and standards, processes, and procedures
- development of technology solutions application of training and competence programs
- Provide holistic approach to recruitment, staff development and job opportunities across KYC team
- While the KYC Utility may initially be ring-fenced from the existing Run-The- Bank set-up, develop and promote a "one-team" culture among all KYC personnel based on meritocracy, high performance standards and strong sense of common purpose
Customers / Stakeholders
- Represent KYCS to in country-based clients, internal stakeholders, auditors, and regulators.
- Key internal stakeholders include:
- Head & Deputy Head of Banking,
- Head of Global Markets, Head of Institutional Sales,
- Head of Corporate Sales,
- Head of Global Markets Operations,
- Head of Compliance,
- Product Compliance Heads &
- General Counsels.
- Deliver an integrated, global KYC service. It must provide an excellent client service experience to a highly competitive business, maintain Group standard controls, and achieve cost efficiencies
- Stakeholder / Relationship Management - Own and manage the interface to business sector stakeholders and delivery service.
- Responsible for the development and production of accurate, useful, and timely management information reporting to monitor and report progress & highlight issues.
- Cost Management - Ensure the service proposition is delivered in a commercially sensible cost framework. Continue to seek opportunities to improve cost efficiencies whilst maintaining and improving service levels against agreed PLA's
Leadership & Teamwork
- Support achievement of the HSBC vision, Values, goals and culture in personal behaviour, actions and decision making.
- Take personal responsibility for understanding and agreeing performance expectations, completing the necessary mandatory training and developing the levels of capability and competence needed to be effective in the role.
- Contribute to team development, effectiveness and success by sharing knowledge and good practice, working collaboratively with others to create a productive, diverse and supportive working environment.
Operational Effectiveness & Control
- Input to local Banking & Banking related forums
- Understand, follow, and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy.
- Maintain HSBC Internal Control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.
- Be aware of the Operational Risk scenario associated with your role and act in a manner that takes account of operational risk considerations.
- Responsible for KYC risks and controls across the whole of Banking and GCOO within country.
信息
Knowledge, Experience, and Qualifications:
- Possesses very strong management or programme management and interpersonal skills.
- Strong leadership and matrix management skills
- Proven ability to prioritise competing demands
- Exceptional organisational, planning and management skills
- Ability to build relationships by communicating, influencing and negotiating effectively with business heads, senior managers, consultants, technical experts across the whole department and business users
- Be delivery focused with ability to pay attention to detail and ensure tasks are completed on time and to the required levels of quality.
- Proven business and operational experience
- Proven experience in identifying and managing the risks, issues and dependencies related to complex programmes
- Able to articulate a challenging strategic vision and motivate people to achieve this
- Extensive experience in the Finance and Banking industry environment (e.g., fund administrator, brokerage house, custodian, investment bank etc.) together with business project management experience
- Experience of change programmes involving technology and operations
- Structured approach to programme and project manager including promoting and ensuring adherence to the project management framework defined by the HSBC
- Proven track record that can be demonstrated in delivering multi work stream, cross organisational / geographical business and IT change within the Securities industry
- Experience in risk management field, and proven ability to support the development of the business activities while robustly applying risk management disciplines and controls.
- Good knowledge of regulatory trends and developments
- AML qualification and or post graduate Compliance degree is an advantage
- While KYC / AML experience is preferred it is NOT necessarily required.
- Strong leadership and management ability
- Strong interpersonal skills and able to build and maintain global relationships
- Outstanding written / verbal communication and presentation skills
- Planning, time management and resource management skills
- Positive 'can do' attitude
- Experience of working in a highly-matrixed environment, and accustomed to bridging the gap between disparate organisations and cultures
- Typical qualifications may include:
- AML qualification or degree in Compliance or related field (preferred)
You’ll achieve more when you join HSBC.
www.hsbc.com/careers
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Issued by Hong Kong and Shanghai Banking Corporation Limited Philippines