HSBC Group

Role Purpose 

• Develop and grow profitable long-term relationships with allocated sectors/clients within multinationals team.
• Increase operating income and return on risk weighted assets across allocated portfolio, successfully defending/serving existing business in addition to originating new value added revenue streams.
•  Establish a holistic understanding of client’s needs and deliver innovative high-value solutions across all product lines, gaining significant business and sustainable returns for the Group.
•  Co-ordinate activity with Regional Relationship Managers and Global Relationship Bankers in line with global strategy.

Impact on the Business/Function

• Build the global banking franchise value / reputation in the market place
• Increase operating income and return on risk weighted assets across allocated portfolio, successfully defending / serving existing business, in addition to originating new value added revenue streams.
• Establish a holistic understanding of clients’ needs and deliver innovative high-value solutions across all product lines, gaining significant business and sustainable returns for the Group

Customers / Stakeholders

• Develop "trusted advisor" relationship with key decision- makers for designated clients.
• Support Global Account Owners/Managers/Partners to deepen relationships and increase wallet share.
• Identify event-driven opportunities on an opportunistic basis, coordinating with sector/ country expertise as appropriate.
• Work effectively with all stakeholders across the region to deliver a positive customer experience

Leadership & Teamwork

• Understanding and translating the business strategies into own work.
• Be ambitious about providing the highest standards of delivery.
• Set stretching goals for self.
• Authentically engage with team, colleagues and customers to deliver at pace.
• Make considered decisions that protect and enhance HSBC values, reputation and business.

Operational Effectiveness & Control

• Implementing the group compliance policy locally by managing compliance risk in liaise with relevant compliance teams.
• Be aware of the operational risks associated with own role and act in a manner that takes account any operational risk consideration.

Major Challenges :

• Competition: continually managing fierce competition from Local banks and international banks as well in terms of pricing, turnaround time when it comes to services.
• Connectivity: inspiring relevant stakeholders.
• Operating in a high risk region: continuously reassessing the operational risk associated with the role, business and geography, whilst taking account of any change in the economic or market conditions, legal and regulatory requirements…etc
• Resilience: working under pressure and courageously taking on stretching changes

Knowledge & Experience / Qualifications 

•  Degree in Banking, Finance, Business Management, related discipline or other relevant qualifications + Credit Training.
•  Building and developing long term relationships including at key decision maker level for all clients.
•  Portfolio management skills.
• Ability to gain substantial business for the group across a full range of products.
• Strong knowledge of HSBC group and products, and a strong network of contacts across all business lines.
•  High level of customer centricity mindset with dedication to deliver exceptional quality services for customers. 
•  Strong understanding of risk management mitigations.
• Sound communication, interpersonal and analytical skills.