HSBC Group

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Associate Director, Delivery Management Specialist

In this role, you will:

• Collaborate with business SMEs and stakeholders to produce detailed user requirements that concisely and unambiguously describe the details of the business problem to be resolved in a consistent manner.
• Analyse product requirements from a broad, and end-to-end, perspective; identify impacts to new / existing business processes, other Group Solutions and other stakeholders / organizations (i.e. a cross-functional approach).   This analysis includes coordinating specification of non-functional requirements (e.g. Deployment model, platform, operations, and infrastructure) from the stakeholders, the regional service centres, the development, and deployment groups.
• Work with product managers, solutions architects, and engineer leads to identify and fulfil functional documentation required to clearly and accurately express complex operations and end-to-end business requirements to the project. This includes mapping of business processes, and business use cases.
• Participate in post-implementation support of the pilot site deployment to understand the business experience and to feedback that experience to the product management team to improve the product.
• To be an extension of product management ensuring that the will and spirit of the originally envisioned project scope is carried out and not deviated from, while, at the same time, being able to work independently
• Actively work and collaborate with senior stakeholders across Technology and Business Operations
• Contribute and lead best practices of Business Analysis competencies
• Constantly endeavour to grow team capability and maturity in Payment’s domain

To be successful in this role, you should meet the following requirements:

• Extensive experience with banking systems; particularly Payments Domain
• Extensive experience in writing Requirements gathering, analysis & documentation; and other IT BA competencies
• Experience in workflow application, systems; and cloud technologies
• Experience with Microsoft Office products – PowerPoint, Word, and Excel
• Knowledge of payments lifecycle and payments operations
• Good written and oral communications - ability to create and present material according to targeted audience level
• Strong skillsets on AGILE and Scaled AGILE methodologies
• Experience in Payments Domain systems like (GPI, GPE, DQM, HUB, SFE etc); End to End Payment flows
• Experience in GCP as additional advantage
• Experience of having worked in ISO20022 implementations, Payment Processing & Enquiry management Operations
• Ability to lead and develop global team of high performing Business Analysts with Payments & Workflow Mgmt application

 You’ll achieve more when you join HSBC.

 www.hsbc.com/careers 

 HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India