Job description
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Lead Consultant Specialist
In this role, you will
- Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data.
- Serve as thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels.
- Create and implement precise management plans for every project, with attention to transparent communication at all levels.
- Perform, evaluate, and communicate thorough quality assurance at every stage of systems development.
- Determine and develop user requirements for systems in production, to ensure maximum usability.
- Setup calls/discussions between teams to resolve issues impacting testing. Including regular calls during test execution
- Overall test planning and test delivery including scope, schedule and budget.
- Overall resource planning (numbers, skills and training) and work assignments
- Cohesive integration of test and development activities (Ensure all test cases, requirements, defects are captured and updated in Jira.
- Use of metrics to support continual test process improvement.
- Acquisition of hardware and software for test environment
- Prepare/Review test metrics and publish.
- Conduct Risk Assessment and highlight all risks well in advance to customer and all parties and agree the mitigating actions.
- Major Challenges: The program covers Technology and Business changes across a number of business lines within the HSBC different teams/Group. Systems in scope are a mixture of global, regional and legacy systems – Coordination across all the groups will involve liaising across different business lines, and time zones.
Requirements
To be successful in this role, you should meet the following requirements:
- Mandatory: To have SWIFT knowledge
- Have experience in payments processing for MT messages (MT103 & MT202) and MX payments (Pacs.008 & Pacs.009)
- Experience or Knowledge of Payment systems such as HUB and GPS.
- BA experience of interviewing users, gathering information, identifying common solutions across countries, specifying requirements at global or local level
- High level understanding of: accounting for payments, nostro reconciliations, cash management
- Experience of working with Global/UK/US/Asia based teams
- Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data
- Serve as thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels
- Create and implement precise management plans for every project, with attention to transparent communication at all levels
- Perform, evaluate, and communicate thorough quality assurance at every stage of systems development.
- Experience of Software delivery in a DevOps or Agile approach
- Ability to effectively coordinate with upstream and downstream systems for desired outcome in terms of delivery, quality, scope, budget
- Excellent communication skills, with an ability to translate data into actionable insights
- Tools: Jira, Confluence, HP ALM (Quality Centre).
- Candidate User Guide: India HTC - IND HSDI : IJP candidate user guide (service-now.com)