HSBC Group

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist.

Work Location: Bangalore/Pune

The role holder may be located in a variety of areas of HSBC, they may be located in projects as well as in established BAU teams. It is possible that the Business Analyst may support multiple projects simultaneously but mainly to real time Payments processing and Ach processing across countries 

The purpose of the role is to support delivery of Domestic Real time payments processing , being hand on and write user stories based on BRD from the business – and to produce high quality analysis and Agile design artefacts, and  provide/support solution delivery team with deep business insight, all enabled by appropriate tools and aligned to Dev Ops working. The IT Business Analyst on GCB5 is expected to work embedded within a wider DOME EU team, with engineering team, architects, testers , and products owners and GPS business throughout the project lifecycle; from project initiation and inception through elaboration and construction, regularly handling multiple tasks and activities. 

In this role, you will:

• Payments Industry & Agile experience are essential. Real time Payments and ACH scheme knowledge experience are essential 
• Management  of the  Business analyst pool/team. Write Users stories and Contribute  to Scrum activities (sprint planning, sprint ceremonies, retrospectives, stand-ups)
• Highly skilled on Jira / Confluence – designer level (rather than user level). Coordinate Jira reporting with Development and DevOps leads for epics/stories/tasks
• Capturing, analysing and documenting of business process (including IT processes) and convert them into user stories. Designing of solutions or change interventions
• Managing the tracking and documenting progress and managing status reporting. Implementing solutions and provide support to the technical team. 
• Define the most appropriate analysis approach to a problem/opportunity and collaborate with multi skilled team to achieve the required goal.
• Produce Component level flows in the form of Swimlane to define the sequence of payment processing. Translate the requirements into Functional User story , ensuring Acceptance criteria is correctly defined.
• Working closely with solution delivery and production support team to ensure all new software is well understood and readily supported. Review Test Cases and test Results to ensure requirements are being met. Facilitating Production support and Handovers

The main challenge is to be able to operate in a large, dynamic, pressurised environment where high-quality software solutions are needed rapidly to support an ever-evolving business.
Navigating this eco-system in order to deliver change is not necessarily easy and requires initiative, self-motivation and drive.
Getting clarity on business requirements is not easy for a number of reasons and so the candidate will need to have some tenacity and drive to get the job done properly in occasionally difficult circumstances.
Additionally, with the project team distributed in a number of regions - Poland, UK, Asia-Pacific, India - excellent communication skills and the ability to cooperate well in a team are essential.

• Past working experience in a relevant role, i.e. IT Business Analyst or Business Consultant 
• Payment’s domain experience and clearing scheme experience
• Excellent written and spoken communication skills (in English); an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences
• Highly analytical with excellent attention to deliver the high quality products 
• Strong interpersonal skills and ability to both lead and contribute within a team
• Understanding and awareness of the key activities required for all phases of the project life-cycle
• Knowledge of the project collaboration tools like Confluence and Jira. Ability to produce BPMN and E2E process flows
• Hand on , Key SME being able to write functional user stories and bring BA and tech together

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India