Job description

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

 Insurance

 Hang Seng Bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965. Over the years, Hang Seng Bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business.

Insurance is a fast-growing business and is one of the key drivers of Hang Seng Bank. As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank’s retail and commercial network, with a dedicated team of professionals in place.

 We are currently seeking a high caliber professional to join our department as CMB Insurance Manager.

 Principal Responsibilities

  • Oversee the strategy, planning, and execution to promote Life acquisitions and drive business growth 
  • Ensure compliance with all regulatory requirements and industry best practices in product marketing. 
  • Responsible for managing and handling inquiries, audits, and inspections from regulatory authorities, such as the HKMA and IA.  
  • Facilitate effective communication between all business channels and functions including Group Insurance, Finance, Actuarial and 2LoD (RC/LGA) 
  • Drive strategic initiatives in collaboration with internal and external counterparts, including but not limited to product development, sales journey development and revamp ect. 
  • Monitor industry trends, conduct market research and competitive analysis to identify opportunities for growth 
  • Monitor sales performance by channel and by product, based on KPIs and report to management 
  • Manage sales analytics and data-driven insights to provide recommendations for performance improvement and capture sales opportunities 
Requirements
  • University degree preferably in Business Administration, Finance, Marketing, Economics, Insurance or related discipline 
  • Minimum of 5 years' working experience in the banking and/or insurance company, preferably with strategy and planning, sales analytics experience 
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes, with the ability to work independently and under pressure 
  • Good knowledge of retail banking business, with strong business acumen and numerical sense. Experience in insurance business is advantageous 
  • Able to work independently and exercise discretion and judgment in driving through projects 
  • Self-motivated, able to work effectively and remain positive under pressure 
  • Committed to improve oneself with ability in embracing change, overcoming challenges, seeing effort as a path to mastery, learning from criticism and finding lessons in the success of others 
  • Proficiency in MS Office, Access for data analysis and presentation purposes 
  • Excellent written, presentation, interpersonal, analytical and communication skills & high proficiency in English, Chinese and Putonghua 

Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

  

返回搜索结果