Job description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.
Hang Seng Bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965. Over the years, Hang Seng Bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business.
Insurance is a fast-growing business and is one of the key drivers of Hang Seng Bank. As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank’s retail and commercial network, with a dedicated team of professionals in place.
We are currently seeking a high caliber professional to join our team as Chief Underwriting Officer, Insurance, reporting to Chief Operating Officer, Hang Seng Insurance.
Principal responsibilities
- This role holder would carry a personal underwriting authority covering mass market and HNW or greater Face Sum Insured, and maximum level of substandard life authority under reinsurer auto-binding authority, and for declinature and postponement cases as appropriate
- Oversees daily operations and quality assurance of the Underwriting Services Team
- Monitors underwriting rules, guidelines and philosophy as to continue its market competitiveness and effectiveness
- Empowered to implement changes to underwriting practices including leading the Underwriting Rule Engine (“URE”) straight through processing initiatives to automate and streamline UW process. The role holder would also lead the streamlining customer experience project, implementing technology-driven solutions to enhance efficiency and customer satisfaction
- Lead the Underwriting Services Team and work effectively with others within the organization in achieving the delivery of the overall business objective and customer experience
- Develops training programs to uplift onshore and offshore team capabilities with a focus on HNW underwriting and ensure compliance of internal external regulatory requirements
- Engages with stakeholders, including but not limited to Chief Actuary, Chief Risk Officer, Head of Regulatory Compliance officer, Reinsurers, and distribution partners (bank and non-bank channels), to align underwriting strategies
Requirements
Requirements:
- Proven experience in life insurance underwriting with focus on the High Net Worth market
- Fellow of the Academy of Life Underwriting, Fellow Life Management Institute, or Chartered Life Underwriter will be highly preferred
- Hold a substantial financial sum insured authority of likely not less than USD 20m
- Excellent communication, interpersonal, and analytical skills
- Strong leadership skills, self-motivation and ability to work under pressure
- Proficiency in both English and Chinese
- Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.
You’ll achieve more when you join Hang Seng Bank Limited.
https://www.linkedin.com/company/hang-seng-bank/
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Issued by Hang Seng Bank Limited
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