HSBC Group

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Cost Management Analyst - GTPM HUB-HK-GZC.

Principal responsibilities

• Develop new datasets which link customer demographics to operational costs and revenues to support customer-centric business decisioning regarding cost reduction initiatives.
• Support development of Total Cost of Ownership models which allow management to make fact-based business decisions with full visibility of the impact on customers and revenue.
• Involve frequent liaison with a large range of stakeholders including:
• Key leadership roles across Cost Management.
• Product owners in Retail Banking.
• Other Analytics teams in Retail Banking and Global Operations.
• Work collaboratively as a team of data experts to ensure that the teams objectives are met
• Provide the leadership team with data that gives confidence in the delivery of quality and service in line with Cost Management commitments and obligations.
• Identifies opportunities to continuously improve and optimize the capabilities of the Cost Management program by extensively reviewing and improving existing processes.
• Review of analysis, MI and reporting. Drawing out key themes, trends or risks that could both positively or negatively affect the achievement of HSBC's organizational objectives
• Leads and manages initiatives to embed and maintain a culture where good data management and quality practices prevail.
• Ensure data practices comply with regulations of all locations.
• Ensure good practices in the management of data tools, standards, frameworks and templates.
• Track adherence to policies, frameworks and tooling associated to Data Governance and Data Quality.
• Govern relationships between data elements across different systems.

• 7+ years of hands-on analytics experience solving complex business problems using data and the communication of such to business and senior stakeholders is desirable.
• Prior experience in identifying and creating a framework for continuous technical learning.
• Prior Cost Management experience related with a financial institution or at a regulatory agency or major consulting firm is desirable.
• A good understanding and experience of the Global Businesses and Global Functions within a Bank.
• Prior experience of working across 1 or more Risk Domains is desirable (providing support and guidance to business functions).
• Ability to accurately determine customer needs & offer appropriate support.
• Experienced in preparing and interpreting Management Information (MI) reports.
• Excellent numerical skills and attention to detail combined with a strong delivery focus and ability to meet timeframes while producing quality results.
• Project Management – ability to develop and deliver a plan to deliver project outcomes on time, with limited supervision.
• Demonstrates up to date industry knowledge of analytics best practices, tools and trends.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.