Job description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.
We are currently seeking an experienced professional to join our team in the role of Delivery Manager
Principal Responsibilities
- Plans effectively around delivery constraints and optimises the plan to maximise benefits and minimise risk. Ensures the baselined scope, requirements, benefits, schedule and budget are managed as outlined in the change frameworks
- Proactively monitors project execution to effectively identify risks/issues/dependencies as they arise throughout the project lifecycle.
- Collaborates and builds positive stakeholder relationships, providing regular updates, obtains buy-in from the project sponsor, Steering Committee and other stakeholders for all key project plans, commitments, and changes including requirements
- Analyses management reports, and derives insights to drive the right business decisions
- Manages Change Adoption to ensure the change lands well and sticks, contributing to benefits realisation.
- Produce well-defined project plans, identifying the key milestones and assigning responsibilities / resources in line with the Global Transformation Project Management Framework.
- Provides timely reports on project status, risks and issues, evaluating project performance based on management information using standardised metrics and templates in Clarity
- Maintains project change control, ensuring any changes to baseline are managed through change requests and all impacts are considered
- Promotes and takes accountability for project quality; identifies opportunities to improve delivery and oversees the governance process to reduce risk and ensure effective and timely decisions are taken
Requirements
- Solid stakeholder management skills with a consultative approach to engaging with internal clients.
- Business Transformation Frameworks and best practice techniques. Agile / scrum methodologies of project delivery. Understanding of key activities for Change Adoption
- Knowledge of project management tools such as Clarity/JIRA/MS Project
- Domain knowledge on any of the following: Retail Banking, Commercial Banking, Risk, Compliance, Payments- Understanding of the purpose, value, culture and fundamentals of Global Transformation
- Relevant experience with complex projects across countries or region. Organisational skills and ability to pick up work right away
- Understanding of the banking and/or financial services industry and/or shared services organisations
- Delivering significant change and collaboration with stakeholders across location. Problem solving ability with adherence to deadlines and tight timeliness
- Experience in project tracking (setting up project plan, managing risk and issue log, reporting and governance)
- Experience in Change Adoption processes - Plan and implement change intervention to enable smooth transition and embed changes and transition to business as usual, from requirements gathering, communications through to training the final user.
You’ll achieve more at HSBC
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
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