Job description
If you’re looking for a career where you can make a real impression, join our Global Service Center (GSC)- HSBC and discover how valued you’ll be.
We are currently seeking an experienced professional to join our team in the role of
Role purpose:
This role is to support the Regional Americas Chief Operating Office (COO) who oversees the execution and delivery of key business management accountabilities including robust financial and headcount management for Americas Finance.
Leveraging tools, technology and processes to provide a consistent, centralized view, driving collaboration, adapting best practice to support the finance function to operate in a cost-effective manner.
The COO team is required to create capacity within the teams to focus on finance transformation and the people agenda.
The Business Manager provides dedicated, forward thinking, operational and business management support.
Main activities:
- Implement revised Target Operating Model (TOM) to ensure a consistent approach of support to Finance is established across workforce management and the associated cost management that provides analysis and key insights/enablers to helps drive efficiencies across the entire function
- Create meaningful relationships with their stakeholders.
- Support changes lead by the central team to standardized, streamlined and automated (leveraging existing technology platforms) in order to create “best practices” which can be implemented to ensure high operational standards.
- Drive a consistent and effective approach to business management across the Finance COO team.
- Deliver against multiple outcomes and prioritize resources and demand across global Finance.
- Collaborate with wider Finance and Innovation teams.
- Develop strong culture of process documentation and controls within the COO.
- Drive positive change in processes, procedures, services etc. to deliver on financial, people or efficiency goals.
- Develop robust financial and headcount management including FRP, forecast and consultancy approvals and tracking across sub-functions and regions.
- Support the full end-to-end Global Finance headcount and financial planning and forecasting process, to ensure an accurate view of each sub-function and regions ability to meet targets.
- Ensure support is provided for the production and monitoring of the headcount plans, forecasts and actuals that deliver the FRP, including analysis of submissions for sub-functions and regions.
- Implement robust headcount and financial analysis, planning and reporting processes.
- Support ongoing review and challenge of headcount plans and management across sub-functions and regions.
- Headcount approval management including system management and governance at a sub-function / regional level.
- Prepare ad hoc requests for templates/data on costs / FTE for Finance - Support a consistent and effective approach to business management across the Finance COO team.
Requirements
- Strong understanding of Finance
- Strong emotional intelligence, analytical, communication, and leadership skills
- Forward-looking, agile, empathic, and inquisitive mindset
- Exceptional drive and commitment, ability to work and thrive in a fast-changing and results-driven environment, and proven ability in
- Handling competing priorities.
- Aware of tech and soft skills evolution in the market
- Understanding of advanced business and financial planning
- Good understanding of Group, Business and Finance strategy, values, and purpose
- Strong influencing, interpersonal, empathic, and conflict resolution abilities
- Setting high goals for self and team and delivering them with courage and tenacity
- Making considered decisions that protect and enhance HSBC values, reputation, and business.
- Well-developed communication and presentation skills
- A high degree of influencing skills, able to gain buy-in from senior management.
- Exceptionally numerate, highly analytical, articulate, lateral thinker.
- Sound process-design ability and track-record of successful project management
- Excellent organizational skills and an ability to juggle priorities to meet varied and sometimes ambiguous requirements.
You’ll achieve more when you join HSBC!
At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
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