Job description

If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

Markets Securities Services Operations – Mexico GSC Non-Financial Risk (NFR) 

MSS Operations is in the process of establishing its presence within the Mexico GSC. We are looking for a very motivated individual to join our Non-Financial Risk Team and be a critical member of our broader MSS Operations Team on the ground.

This role will be accountable for the leadership, management and delivery of the MSS NFR strategy & culture to the various Operations business lines within Mexico GSC.  The role holder will be responsible for implementing strong risk management processes and frameworks, proactively supporting various Operations business lines within risk appetite.

The role holder will lead in delivering exceptional overall governance, mobilisation and management of a robust and effective control framework across the GSC.  Working within the governance framework, the role holder must support the various business lines and broader region to provide clear sight of emerging risks and incident trends across their function, resulting in proactive and timely responses. Partnering closely with the business lines and region, the role holder will drive the delivery of the MSS Operations strategy for risk reduction.

The role holder will also work closely with the various US/LatAM business sectors and colleagues within MSS NFR team to maintain a forward looking function and will help support their business line across various risk governance forums.  

The role holder will need to be deeply connected with the teams, understanding the challenges across the Operations function and will strongly lead improvements to the global process environment in an ambitious and agile manner, ensuring progression to a more standard, sustainable and optimized way of delivering operational processes.  They will strengthen controls and HSBC’s ability to achieve cost efficiencies in line with market, client demand and service expectations. In particular, the role holder will lead the controls review for key strategic change programmes within their remit, ensuring that optimum control design is achieved and transformation risk is minimise

Requirements

Knowledge

·• Lead the strategy and execution of all risk management activities across MSS Operations in the Mexico GSC. 
• Principal point of contact across Risk & Control Operations management for the Mexico GSC
• Provide commercially based monitoring of risks, services and processes against agreed group/functional standards and external requirements.
• Contribute to and communicate a powerful and compelling vision that inspires and engages people with the HSBC Values and goals as the basis of an inclusive, high performance, control focussed culture
• Ensure MSS Operations meet the strategic focus around risk management.
• Ability to proactively influence and challenge MSS Operations teams on their operational control design and effectiveness.
• Drive and encourage constructive cross-country and cross-business teamwork by demonstrating collaboration and matrix management in action and taking prompt action to address any activities and behaviours that are not consistent with HSBC's diversity policy and/or the best interests of the business and its customers.
• Provide constructive challenge to existing practices/proposed initiatives and generate new and innovative solutions to address complex risk issues facing MSS Operations
• Identify and execute on opportunities to drive efficiency, resulting in risk reduction and sustainable saves/achievement of cost targets
• Support a focus and culture on creating continuous process improvement (CPI) and sustainable change

 

You’ll achieve more when you join HSBC!

 

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

 

At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care.

 

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

 

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

 

***Issued By HSBC Electronic Data Process Mexico Private LTD***