Job description
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Consultant Specialist
In this role, you will:
- Monitor and deploy patches and updates for operating system and applications to ensure security and functionality are maintained.
- Work with respective security teams to identify and assess vulnerabilities in the system. Prioritize patching activities based on risk, security exposure, and business needs.
- Maintain detailed records of patching activities, including what patches were applied, the systems affected, and any issues encountered. Provide regular reports on patching status and compliance.
- Implement automated patching processes and tools to improve efficiency and reduce manual intervention. Identify opportunities to reduce toil and raise remand for respective engineering / automation teams.
- Work cross-functionally with other IT teams (e.g., Systems, Security, Network, etc.) to coordinate patching efforts and minimize service disruptions.Assist with troubleshooting and remediation of issues arising from patching, ensuring minimal downtime and service interruption.
- Ensure patching processes align with internal policies, industry standards, and regulatory requirements. Support auditing activities related to patch management.
- Stay current with the latest security vulnerabilities, patches, and industry best practices, making recommendations for improvements to patching strategies and tools
Requirements
To be successful in this role, you should meet the following requirements:
- Hands on administration experience of Unix/Linux / Windows operating systems.
- Experience with installation, configuration and administration of IBM Sterling File Gateway (Sterling Integrator), IBM Sterling Connect:Direct (Unix / Windows). Exposure to Sterling Secure Proxy, Sterling External Authentication Server etc.
- Analyse and fix vulnerabilities across products while collaborating with internal infrastructure teams and/or vendors.
- Experience on IT Service Management i.e. Change Management, Incident Management, Problem Management and understanding of OLAs and SLAs.
- L2/L3 support capabilities, participate in crisis calls for service recovery, MIRs and SIPs. Own the resolution of problems in hand, demonstrate analytical and problem management skills to drive the resolution and prevent recurrence. Manage and coordinate the resolution of production incidents along with RCA.
- Good analytical and troubleshooting skills including ability to recreate issues. Ability to manage self-workload, set and meet customer expectations. Strong organisational and time management skills. Able to identify and manage risks within line of business.
- A strong level of IT literacy, including a broad knowledge of IT infrastructure (operating systems, networking, security). Should have understanding of RDBMS, Cloud Technology and Scripting.
- Experience on DevOps processes and Agile methodologies – Scrum, Kanban
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by – HSBC Software Development India