HSBC Group

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Associate Director, Software Engineering Specialist

In this role, you will

• Program Definition and Planning:  Defining program objectives, scope, and strategy, and developing a comprehensive program plan. 
• Project Oversight: Managing and coordinating multiple IT projects within the program, ensuring they are completed on time, within budget, and meet quality standards. 
• Resource Management: Allocating resources effectively, including budget, personnel, and technology, across different projects within the program. 
• Stakeholder Management: Engaging and communicating with stakeholders at various levels, including senior management, project managers, and team members. 
• Risk Management: Identifying potential risks and developing mitigation strategies to minimize their impact on the program. 
• Performance Monitoring: Tracking program progress, identifying issues, and implementing corrective actions to ensure successful delivery. 
• Change Management: Managing changes to the program scope, schedule, or budget, and ensuring minimal disruption to project timelines. 
• Team Leadership: Providing guidance, support, and direction to project managers and team members, fostering a collaborative and productive work environment. 
• Communication and Reporting: Keeping stakeholders informed of program status, progress, and any issues or risks, through regular reports and presentations. 
• Service Sustainability (SSP): Joint ownership of the SSP Book of Work, Capacity review and governance of the book
• Design workflows/ process maps for service transition processes

To be successful in this role, you should meet the following requirements:

• Project Management: Strong understanding of project management methodologies, tools, and techniques. 
• Leadership: Ability to motivate and guide teams, manage conflicts, and make decisions effectively. 
• Communication: Excellent written and verbal communication skills, with the ability to communicate technical information to both technical and non-technical audiences. 
• Problem-Solving: Ability to identify and analyse problems, develop solutions, and implement corrective actions. 
• Technical Knowledge: Solid understanding of IT systems, infrastructure, and technologies. 
• Financial Management: Ability to manage budgets, track expenses, and ensure cost-effectiveness. 
• Risk Management: Ability to identify, assess, and mitigate potential risks. 
• Stakeholder Management: Ability to build relationships, manage expectations, and communicate effectively with stakeholders. 
• Exposure to Agile methodology, DevOps.
• Exposure to Payments Processing.
• Exposure to HSBC Service Management and Governance processes and tools i.e EIM, PLADA, UCMDB, SCOTT, ODS, HELIOS, ICE ETC.
• Exposure to both the development and service management processes.
• Infrastructure knowledge eg. APIs, MQ, DB, VMs, VCS, File transmissions etc.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers 

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India