Job description
Some careers open more doors than others.
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC’s wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.
We are currently seeking an ambitious individual to join our Wealth and Personal Banking team in the role of Investment Specialist working together with colleagues to define, manage and achieve divisional business targets.
Principal Responsibilities:
- Deployed to add value to clients with more complex needs, e.g. top-tier and mid-tier Premier clients and is assigned to a team of Premier Relationship Managers (PRMs).
- Assists PRMs in understanding clients better, meeting clients together with PRMs when required, making suitable recommendations and helping clients understand the value and risks of solutions available to them.
- Conduct product training to support and deliver new product launches and lead client education events to help client gain better knowledge of financial markets and financial solutions.
- Conduct portfolio reviews with PRMs, assess product suitability and market and regulatory change impact to products held by clients as appropriate, identify opportunities and manage risks.
- Join PRMs in meeting clients and provide advice, input based on technical knowledge while acting as a second point of contact to PRMs for specific products and solutions.
- Communicate effectively with clients on complex technical subjects, helping them to improve understanding of financial markets and the value and risks of financial solutions through educational events.
- Initiate and conduct educational events with clients to improve clients’ financial literacy and knowledge of financial markets and solutions.
- Collect and apply market and channel intelligence to identify and share competitive gaps, service issues, business opportunities, and challenges with stakeholders.
- Ensure that products managed by PRMs have been reviewed by appropriate Product Experts and are suitable for clients based on their risk profiles.
- Ensure all processes and procedures are accurate and in accordance with the HSBC Bank policy standards and regulatory requirements
Requirements
- 3 to 5 years of working experience as a product specialist or financial advisor.
- Strong client skills with the ability to deliver a strong client experience and provide needs-based solutions.
- Deep knowledge of specific complex financial solutions and products including the knowledge of financial markets, socia-economic dynamics, and regulatory requirement relevant to the products.
- Extensive external market awareness of market conditions, new product solutions, and an understanding of current financial market activities.
- Demonstrated ability and experience to correctly identify client needs.
- Solid skills to manage consultative sales process.
- A solid understanding of global anti money laundering standards.
- Team player with collaborative skills.
- Knowledge of local and Group compliance regulations.
- Specialisation in one or more product categories e.g. Structured Products / FX / Investments / Trusts / Estate Planning / Retirement / Protection / Mortage etc.
- Attain appropriate professional and regulatory qualifications as required by market.
- Attain any internal standards as required by country.
- Ambitious about providing the highest standards of delivery to colleagues and clients.
- Technical coaching skills in area of expertise.
- Experienced group presenter.
- Proven ability in customising presentations to meet individual client needs.
- A mature individual able to instil confidence with colleagues and clients alike.
Due to the urgent hiring need, candidates with immediate right to work locally and no relocation needed will be prioritised.
Opening up a world of opportunity
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by HSBC Bank Malaysia Berhad