职位描述
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Operations Research Scientist - WCS BUSINESS SERVICES MGMT.
Principal responsibilities
- Model Deployment & Maintenance: Implement and sustain machine learning/optimization models in production environments, ensuring reliability, scalability, and alignment with evolving business needs.
- Algorithm Optimization: Refine existing models for tasks such as capacity planning, case assignment, process simulation optimization, leveraging real-time data streams.
- Cross-Functional Collaboration: Partner with engineering, data science, and business teams to integrate models into core systems.
- Performance Monitoring: Define KPIs, conduct back-testing, and iteratively improve models to maximize operational efficiency and client outcomes.
- Process Innovation: Identify automation opportunities in manual-intensive workflows (e.g., customer onboarding pipelines) and design data-driven solutions.
- Documentation & Governance: Maintain rigorous documentation for model validation, audit readiness, and knowledge transfer.
要求
- University Degree holder in Operations Research, Applied Mathematics, Computer Science, or a related quantitative field.
- Experience in deploying analytical models in production environments.
- Strong proficiency in Python, R, SQL, and optimization libraries (e.g., Gurobi, CPLEX).
- Hands-on experience with cloud platforms (AWS/GCP).
- Expertise in mathematical optimization and statistical modeling.
- Exceptional problem-solving skills with the ability to translate business challenges into quantitative frameworks.
- Strong communication skills to articulate technical concepts to non-technical stakeholders.
- Proven ability to thrive in cross-functional teams and prioritize high-impact projects.
Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.
Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.