Job description
Some careers shine brighter than others
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra-high net worth individuals and their families. We help our
We are currently seeking a high calibre professional to join our team as a Product Manager, FX, P&FX, Retail Product.
Principal Responsibilities
- Assist in obtaining market intelligence through engaging market research/analytic support to monitor competitor landscape and market movement, further develop plan and execute FX business/product strategy
- Drive incremental FX sales with focus in actively expanding the current FX customer base through developing effective customer acquisition strategy
- Drive new product initiatives/capabilities to deliver distinct and leading product proposition through ideation, formulation of the cost-benefit case, technical development management (business), planning and executing the commercialization and related activities
- Deliver projects with close collaboration with internal and external stakeholders for implementation of Group/Local initiatives
- Oversights of service level quality and the resilience of end-to-end processes effectively to achieve high customer satisfaction and mitigate reputational and regulatory risks
- Support product management and related activities as assigned including but not limited to cost management, competitor landscape review and internal compliance and governance where required
Requirements
- Degree holder preferably Business Admin, Finance, Business Consulting or related Major
- Proven experience in product development in retail banking business/operational experience in banking services including FX and payments or related context, is preferred
- Strong knowledge and understanding in data & analytics, capable of using D&A tools a plus
- Experience in handling operational activities and familiar with procedures and processes
- Strong numeric and analytics skills, with an good understanding of Wealth and Personal Banking objectives and values
- Exceptional in following instructions and capable to work independently in a fast pace environment
- Ability to cultivate a collaborative and cooperative working environment
- Self-motivated and enthusiastic mindset, with a proven rapid learning capacity
- Fluent in Cantonese and English with strong presentation skills
- Ability to interact, communicate and negotiate effectively at all levels and across functions
This is vital role to support FX portfolio business and the business long term strategy. The role is responsible to help driving new FX businesses, the pricing and growth strategy i.e. revenue and customer acquisition, through support in running various campaigns, lead/idealize/commercialize product development and features, and resolve day-to-day customer request/other BAU that can enhance customer satisfaction as appropriate
You’ll achieve more when you join HSBC.
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Issued by The Hongkong and Shanghai Banking Corporation Limited.