HSBC Group

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Programme Manager

Principal responsibilities

• Delivering strategic initiatives across Wholesale, shaping the business requirements and solution designs that encompass all aspects of the delivery (customer, people, process, policy, technology - system, data, infrastructure, etc.).
• Collaborating across all relevant functions including delivery partners, subject matter experts and transformation teams to ensure timely and effective delivery of various programme initiatives. 
• Actively participating in activities associated with embedment of the programme and related forums / committees as required. Drive meetings, working groups and workshops to decision points, influencing and negotiating outcomes.
• Providing support to teams outside of the programme on any queries or issues, assuring continuous improvements to governance, reporting and execution requirements and also tracking completion of targets.
• Support Wholesale in meeting any requirements to drive change forward in connection with external regulators / interested parties as required.
• Managing implementation with focus on accelerating benefits and minmizing risk during deployment.
• Ensure that senior management are appropriately advised of any impacts by providing informed insight and early intervention/escalation as required.
• Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.

• Working with various teams – ensuring the overall functional objectives are delivered and building strong relationships within the team and across functions. 
• Assisting with the development of a culture of meritocracy, high performance standards and high achievement amongst our people.
• Leading, developing and providing a stimulating work environment for teams to develop critical capability to provide for succession and ensure delivery of business objectives.
• Developing and deploying individual contributor performance management frameworks to drive efficiencies.
• Thorough understanding of the Group and Wholesale businesses, including products, propositions, services, systems, sales process, relationship management models, the financial services landscape and competitor developments.
• Highly developed understanding of end-to-end client lifecycle in Wholesale.
• Experience working in relevant environment/s, i.e. Business Change, IT transformation, Process re-engineering.
• Exposure to technology such as MS Dynamics, Control Tower, Client Vision and ClientSphere 
• Advantageous to have knowledge on GB data models, operational processes and infrastructure
• Knowledge of the changing regulatory environment especially in the financial services sector.
• Outstanding organizational and planning skills with experience of management of complex global programmes/business transformations, with knowledge on when and how to re-prioritise, or escalate as required.

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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