HSBC Group

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Programme and Project Services Manager

Principal responsibilities

• The role will work with all the Global MSS Programme Managers, to support programme work force planning, resource management, data analysis & data visualization.
• The role holder will perform a number of tasks to ensure efficient project execution to agreed delivery timelines by:
• Tracking of the Work Force Plan to ensure resourcing requirements and programme demand is met in line with Book of Work and delivery timelines
• Consolidation of the Work Force Plan inputs on a monthly basis to ensure the data is kept up to date and fed in regularly to downstream teams
• Managing the data quality reporting of the Work Force plan and feeding this into Anaplan on a monthly basis
• Review & challenging inputs into the workforce plan to ensure this meets long term transformation resourcing strategy
• Working with procurement to manage onboarding processes in India & improving existing processes to ensure a streamlined approach; centralise on-boarding process in India to improve oversight across vendors
• Support in defining the strategy for all resource capabilities (inc Risk/ Finance) in collaboration with Reg X
• Support in building out an initial view for ‘Clearing House’ based on capability assessments and demand requirements from the programmes.
• Coordinate and facilitate movement of staff members across cost centres based on their allocation and associated funding lines.
• Build people metrics dashboards to drive key metric outputs for senior management & improve visibility of upstream outputs for Programme Managers.
• Maintain view of open roles, progress with recruitment and provide weekly M.I. to report on progress.
• Support in defining the strategy for all resource capabilities.
• Work with Finance to ensure appropriate cadence in driving finance insights and decisions driven from headcount data.

• Data management, analysis and manipulation using large data sets
• 2 years’ experience working with object oriented programming (Python preferred)
• Experience with SAS provided CRM or Work Force Plan (WFP) management software (Anaplan preferred)
• Intermediate level experience with data pipeline creation & management (Python and/or SQL preferred)
• Excellent excel & PowerPoint skills (including more general data visualization)
• Experience designing data visualization dashboards and wireframes (e.g. Qlik, Tableau)
• Strong excel skills allowing for quick manipulation of large-scale data sets

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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