HSBC Group

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Associate Director Delivery Management Specialist

 Key Responsibilities:

• Provide technical guidance to the application teams on removal of IT configuration items as part of end-to-end decommissioning process and contribute towards project planning.
• Identify, assess, and mitigate risks associated with application decommissioning and provide guidance and support towards data migration and ensure proper data archiving. 
• Identify data quality issues pertaining to Service/Applications and work with ITSOs for remediation.
• Manage senior stakeholders, including business leaders, IT teams, and vendors, to ensure effective communication and collaboration.
• Monitor the execution of removal of IT assets and configuration items in ensuring zero tech debris and charges.
• Coordinate with various stakeholders for product / service delivery review, integration & enhancement and drive continuous improvements to related processes.
• Coordinate with decommissioning service requests execution teams and escalates where necessary.
• Govern the application portfolio, ensuring correct ownership, including on-boarding and transfer of applications in accordance with the organisation’s procedures

Qualifications – External

To be successful in this role you should meet the following requirements: 

• Bachelor’s degree in computer science engineering or related field.
• 14+ years of relevant IT experience. 
• Strong understanding of application architecture and familiarity with decommissioning tools and techniques, such as data archiving/retention and infrastructure removal.
• Knowledge of IT service management frameworks, such as ITIL and proven experience with project and programme management, primarily focused on IT Asset Management & Configuration Management.
• Good understanding of decommissioning processes of IT assets & configuration items.
• Good understanding of tools such as EIM, ServiceNow, ODS, UCMDB, Apptio, etc.
• Experience of identifying and remediating data quality issues pertaining to application lifecycle data.
• Strong Stakeholder Management skills including publishing scorecards/dashboards to CIOs.
• Experience of process improvements, automation, risk management, and control(s) adherence.
• Experience of working on large scale decoms, orphaned assets management process, data centre exits/migrations would be an added advantage.

 You’ll achieve more when you join HSBC.

www.hsbc.com/careers

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Issued by – HSBC Software Development India